Aritzia
Questions & Answers

I need to escalate a complaint as they screwed up to entries which has cost me $90 and lost me my top

Asked by Bessie T. on 8/9/2018

1 Answer
Faranak M.12/31/2021

Aritzia is taking advantage of their young, targeted audience by not offering proper customer service to a generation that is likely to sit down and take the abuse, rather than fighting back and getting what they deserve. They have a return policy of only ten days, which is an outlier amongst Canadian companies. In ten days, a product likely won't be delivered if purchased online, so the return period is lost before the product even reaches its buyer. I'm leaving this review in hopes of spreading awareness of Aritzias poor customer service and the impossibility to return products to Aritzia.

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