Christmas Central
Questions & Answers
Here’s what buyers have asked with answers from Christmas Central staff and previous consumers.
6
questions answered
0%
answered within 1 day
Question:
Are you still in business?????
Answer:
Hi Sam,
Christmas Central ships a million packages a year all over the country, and even around the world. We have been online for over 15 years and work with some of the largest companies in the country to deliver best-selling merchandise to our customers. We are officially celebrating shipping 15 million packages this year! Have a great day.
By Laura G., over a year old
Answer:
Hi Paula. Our hours are currently Monday - Sunday
8:15 am - 6:45 pm Eastern Time. Excludes Holidays
1-844-329-5677 or customerservice@christmascentral.com
If you need to refer back to hours and contact information, you can find it here. https://www.christmascentral.com/contact-us/
By Laura G., over a year old
Answer:
Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email customerservice@christmascentral.com or phone 1-844-726-8297.
By Laura G., over a year old
Question:
Where are you located?
Answer:
Hi Marlene, we are located near Buffalo, NY. We ship out of Cheektowaga, nationwide and to Canada. Thank you for reaching out to us.
By Laura G., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?