Duluth Trading Co.
Questions & Answers
Here’s what buyers have asked with answers from Duluth Trading Co. staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Answer:
They profess to have a NO BULL guarantee. That's it, no fine print. But there is fine print, well hidden on their site.
By Pamela P., over a year old
Answer:
It was not difficult getting Customer Service. My return was denied twice by email, twice by phone and once by a supervisor. It was the 5th effort that finally got me through to a supervisor who gave me the credit.
By Pamela P., over a year old
Answer:
My order has taken over SIX WEEKS AND STILL NOT DELIVERED. Most ALL PRODUCTS ARE MADE, STORED AND SHIPPED FROM CHINA.
You always get what you pay for!
By Bobby B., over a year old
Answer:
You should call them and explain. They should replace them. Last year, they would have replaced them. They are different now so I can't say what they will do. If they refuse, call back over and over again until you get a reasonable agent on the phone. Ask for a supervisor also, if needed.
By Pamela P., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?