Eddie Bauer
Questions & Answers

They are a legit company if you go into their stores. Their online business is a disaster this past year all customer service un Asia completely inept. They dont ship charge you anyhow create fake fed ex nnos. Insane.

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I don't know. Seems like a legit, but there are a lot of negative reviews. Something wrong with them

They are a legitimate company. They do have some good quality products, although not all. But their customer service is just terrible now. It has been on a downhill spiral (outsourcing - and not utilizing a central customer service site in the U.S.) I've spoken to individuals recently who have such a thick accent that I cannot understand them, and prior to that they were outsourcing to home workers who had no authority to do anything.