How easy is it to get a hold of customer service at EZcosplay?
Asked by Stephen C. on 10/4/2019
3 Answers
Dani V.3/16/2022
I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Samuel B.10/4/2019
To say they have CS is a lie. Im on day 32 on no order and i have stressed that i just want a return now and they havent even shipped my items yet. NOTHING NO RESPONSE, except auto responses it seems like i said to them they are terrible company and they responded THANK YOU FOR YOUR UNDERSTANDING. Dont shop there
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