Free People
Questions & Answers
Here’s what buyers have asked with answers from Free People staff and previous consumers.
1
questions answered
0%
answered within 1 day
Question:
I ordered a dress from them three weeks ago and have not yet recieved it. What should I do?
Answer:
Free People's Corporate office and Customer Service heads tie the hands of their representatives. It's awful and I wouldn't ever shop there, again. Too much hassle and disrespect to their customers. They charged me almost $500 for my order; sent an email telling me it had been delivered; it had NOT been delivered! I'd shop elsewhere. Just check all of the horrible reviews. Wish I'd done that before ordering. Good luck.
By ra s., over a year old
Have a question?
Ask to get answers from the Free People staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?