HomeAdvisor (Powered by Angi)
Questions & Answers

We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.

Don't! They took me for over $300. Yes you pay for every lead. They lie. They needed me dry in leads that were supposed to cost $4 per lead with a cap of $50.00 per month. They inundated me with phoney leads and charged my credit card $512.00 for one week! When I disputed the charges, they threatened to send me to collections if I did not pay. I managed to get hold of a manager named Mark who issued me a credit of $169.00 and cancelled my membership. I requested to have my information removed from their data base so that my business number would show up in a Google search instead of theirs. The reviews are also phony. I called to thank one of my clients for the glowing review and although they were satisfied, they said they did not leave a review, which makes sense since my client's name was misspelled (I'm pretty sure my client knows how to spell their own name) Home Advisor is phoney baloney. They cost me over $300.00 and I find them to be an unethical company.

Buyer be ware! I belong to HomeAdvisor. They definitely get me a lot of leads, but sometime too many. You have to be very careful about the zip codes and tasks you pick. They will stir you into too many. Then you get a lot of leads for small work, far away. Also, getting credits, is almost impossible. I have my profile set for a maximum of $500 in lead fees in any 7 day window. The last time I turned my leads on I received over a $1000 in charges in 4 days and I am still fitting to get credits.

Total ripoff. Avoid them at all cost. In the beginning they tell you that your lead payment will be refunded if you don't get the job but then you find out that you pay for every lead you accept wether you get to contact customer or not, or wether you get the job or not. Problem is, you only get the customer information if you accept the lead. Bottom line is, you keep paying without getting a pay day. Beware.

Do not sign up with them! I have had the same experience that most others have. Leads that are outside my service area and unqualified leads. Over the year that my account has been opened less than 30% of the leads I paid for were actually viable.

Horrible horrible liars! Scam! Do not trust them!

Don't do it... its aa ripoff with a crappy credit policy. Never connect to the leads or get hung up on... no not one lead is prequalified... beware

STAY AWAY- they take your $287 membership fee then send bogus leads. They called us claiming to have 12 jobs in our area. Never received one legit lead, then the rep would not answer his phone nor return my texts. 3 ppl refused to refund our money - now they have sold our info to spammers/scammers. I am texting now with 19 others in a group text from spammer several who say they were all scammed.

We have been with HA for 4 years. Yes, you will pay even if the customer does not respond to you when you try to call, text or email them. The only way you get a credit is if they put in wrong contact information and it can be verified. We pay per lead, we do not do a membership. The cost is variable. It depends on the service you offer. We are electrical, so a plug outlet is cheaper than a panel. So if you decide to: research the different cost per lead in your area. Some are a different price in different zip codes for the same service. As already stated by other reviews, it can be frustrating to deal with them, but overall we have made the most off of the leads we have gotten from them. You definitely have to stay on top of it, or you could loss a lot of money.

Don't do it! As mentioned by others,
They only provide a name and phone number and bill your CREDIT card based on lead size. I am a contractor for 40 years and have been solicited by others who provide leads and this type of marketing is not recommended. I was given NON Quailified leads by HomeAdvisor, I won the battle because I was a step ahead of them. Previously a company SERVICE MAGIC, had burned other contractors I know, they warned me of the type of scam this company runs. You don't know if your paying for someone's cousins uncles brother for a lead, if you know what I mean.
Save yourself the grief
DON'T DO IT!