HoverBoarder
Questions & Answers

File a complaint with the BBB and dispute the charge with your bank or credit card company.

Hello, I work for StreetSaw Hoverboards. We sell hoverboards too, but also have our own hoverboard repair shop where we fix broken hoverboards. We offer customers the option to have us fix it, or buy parts from us and utilize our free repair guides. For further information please visit our website: <a href="https :// www.streetsaw. Com/collections/hoverboard-repair/">Hoverboard Repair</a>

Usually hoverboards are quite safe, so long as you follow the instructions in the owner's manual and proceed with caution. Once you've learned how to ride a hoverboard, you'll have no problems. If you're concerned about the quality of a hoverboard you've purchased, you may want to upgrade your battery to UL2271 or UL2272 specs. You can purchase a UL2271 certified battery and make your hoverboard safer. Here is a link to a place where you can purchase a UL2271 battery if you're interested in doing so: https://www.streetsaw.com/products/hoverboard-battery-replacement

This Message was on their site this morning- ""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards. IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND. Instructions To Obtain a Refund: 1) Contact your cre- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpufdit card provider by calling the phone number on the back of the card. 2) Inform them that you would like to dispute a charge from Hoverboarder.com 3) Provide them with any relevant information regarding the transaction. If you need any further instructions, please call us at 866-981-2737, Monday-Friday 10am-5pm.""

My bank said they would not return the money. You have to press charges against him.

You will not receive anything from this company because its a scam. The address doesn't even exist, its an empty lot. Check on the google maps, street view. I confirmed the empty lot when I called the Miami Police Dept and the city of Miami business authority... There are over 80 complaints at the BBB this month alone about this fraudulent company. His name is Jimmy Temkin and he is doing business under many other company names using the same address that does not exist. FIle a complaint with your bank and cancel any cards u gave them so they don't charge it again

This Message was on their site this morning- ""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards. IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND. Instructions To Obtain a Refund: 1) Contact your cre- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpufdit card provider by calling the phone number on the back of the card. 2) Inform them that you would like to dispute a charge from Hoverboarder.com 3) Provide them with any relevant information regarding the transaction. If you need any further instructions, please call us at 866-981-2737, Monday-Friday 10am-5pm.""

This Message was on their site this morning- ""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards. IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND. Instructions To Obtain a Refund: 1) Contact your cre- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpufdit card provider by calling the phone number on the back of the card. 2) Inform them that you would like to dispute a charge from Hoverboarder.com 3) Provide them with any relevant information regarding the transaction. If you need any further instructions, please call us at 866-981-2737, Monday-Friday 10am-5pm.""

This Message was on their site this morning- ""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards. IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND. Instructions To Obtain a Refund: 1) Contact your cre- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpufdit card provider by calling the phone number on the back of the card. 2) Inform them that you would like to dispute a charge from Hoverboarder.com 3) Provide them with any relevant information regarding the transaction. If you need any further instructions, please call us at 866-981-2737, Monday-Friday 10am-5pm.""