LED Factory Mart
Questions & Answers
Here’s what buyers have asked with answers from LED Factory Mart staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Are you and Sunpie the same company
Answer:
Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
By Kate D., over a year old
Answer:
I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
By Mariana S., over a year old
Answer:
Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
By Kate D., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?