Monoprice
Questions & Answers

Here’s what buyers have asked with answers from Monoprice staff and previous consumers.

5
questions answered
0%
answered within 1 day
Answer:
Hello Tiani! Just wanted to let you know that we are a real company and have been in business since 2002! If you have any questions please feel free to reach out to our support staff through the link below and they will be happy to answer them. https://www.monoprice.com/help?pn=contact Paul Sarkis CS Manager
By Laura P., over a year old

Answer:
I apologize for the late response Joseph. We do read the reviews on our products and can make changes, at times, to better the product based off these reviews. All of our printers purchased as new in box carry a 1 year warranty, so you we have you covered if your printer becomes defective. If you still have any questions or concerns please let me know by emailing me at escalations@monoprice.com Paul S. CS Manager
By Laura P., over a year old

Answer:
I would trust them they stand behind their products
By Christopher D., over a year old

Answer:
Hahaha! In my case, they just dumped my package at a neighbor's. Unfortunately, that property is vacant so I did not receive my shipment until almost two weeks later after the neighbor came to check on the property and found it.
By Memma W., over a year old

Answer:
Try calling their phone support is amazing. Their live support works well too depending on what it is.
By Bobby P., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?