MyTAXPrepOffice
Questions & Answers
Here’s what buyers have asked with answers from MyTAXPrepOffice staff and previous consumers.
12
questions answered
0%
answered within 1 day
Answer:
Hello Joy,
If you purchased the 2 for 1, you may already have 2019. Please contact our team at 307.414.1211 to verify, and we will activate your license.
Sincerely,
The MyTAXPrepOffice Team
By Dana T., over a year old
Question:
Como reportar 1099
Answer:
IF YOU WANT TO TRANSMIT YOUR RETURNS ELECTRONICALLY, YOU MUST HAVE AN EFIN.
By Sharon R., over a year old
Answer:
They have instruction tutorials that I participated in several years ago. I too had a learning curve initially but I now seem to feel competent plus they have a good Chat line support that I use for technical and some tax prep advice. As I recall it was easy to set up online for me I would try to reload it. Richard
By Richard P., over a year old
Answer:
Hello Tyson,
We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience.
Sincerely,
The MyTAXPrepOffice Team
By Dana T., over a year old
Answer:
Hello Herbert,
We offer a demo version of the software on our website that allows access to the year 2018 (https://mytaxprepoffice.com/democenter). If you have questions about specific forms, please contact our support team at 307.414.1211. Thank you.
Sincerely,
The MyTAXPrepOffice Team
By Dana T., over a year old
Answer:
Hello,
The Lifetime Price Guarantee means that your subscription renewal price will not go up as long as you renew by April 15th for the following tax year. It is not a lifetime subscription. We do offer multi-year subscriptions where renewal is not necessary for up to 5 years. If you have questions about your renewal and Lifetime Price Guarantee, please contact our Customer Relations Department at 307.414.1211 and press #3. They will be happy to answer any questions you may have. Thank you for being a loyal MyTAXPrepOffice customer and we look forward to speaking with you.
By Dana T., over a year old
Answer:
You really should not read negative reviews because most negative reviews are from disgruntled consumers based on their own faults.
By Shirley M., over a year old
Answer:
No only if file with mytaxprepoffice the year before or any year before
By Gwendolyn W., over a year old
Answer:
I would go with TaxAct over 100 times than to even get close to mytaxprep office. This company's tactics should be reported
By Geno D., over a year old
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