Newegg
Questions & Answers

The reason why i gave a bad review was because i ordered a phone for my wife, An I-phone 5 and NewEgg.com only sent a box with the manual and a charger for the phone. I called NewEgg.com and explained to them and they stated i needed to wait while they investigate, they never got back to me so i called them again. The person i talked to put me on hold then came back to me and stated she was checking this what was going on and kept putting me on hold for a total of 45 minutes to only come back and tell me that i need to send them a picture of the box and contents. I have no clue what my wife or children did with the box now i am screwed. 219.00 down the drain. This was the first and last purchase i will make until the get this straight.

Amazon is much better, more reliable and customer friendly, especially if you are an international buyer (live outside U. S)

Use paypal when you buy, because if you have a serious problem Newegg will do everything it can to keep your money.The only thing they respect is getting a negative reputation with paypal.

Pay Pal will not help you. After several hours on the phone with PayPal and which ever company you bought from, you will still ultimately get screwed by PayPal or end up waiting 2 months before you get you money back, if at all.

Hello Tony! Newegg now accepts Bitcoin as payment for most order types. Here is some general information about Bitcoin on Newegg. https://kb.newegg.com/knowledge-base/using-bitcoin-on-newegg/ Kindly, Lindsay [Newegg Support]

Hello Harry. If you supply me with the sales order number I will look into this further for you. Kindly, Derek [Newegg Support]