Power-Level
Questions & Answers

This site is a scam. They also ask you for your driver's license information when you ask for a refund! Do not give it to them. They have phishing for personal information! On 11/10/2010, I emailed them regarding a $49 purchase: From: www.Power-level.net (service@power-level.net) Sent: Wed 11/10/10 10:32 AM To: XXXXXX Send us a whole pic Regards www.Power-level.net From: XXXXXX Sent: Thursday, November 11,2010 2:29 AM To: service@power-level.net Subject: RE: Driver's License Picture What do you need my driver's license information for? From: service@power-level.net Subject: RE: Driver's License Picture Date: Thu, 11 Nov 2010 01:27:36 +0800 Please send us a clear whole picture don't hide anything plz Regards www.Power-level.net Sent: Thursday, November 11,2010 1:25 AM To: service@power-level.net Subject: FW: Driver's License Picture Hi, I purchased 20K (+300 bonus) of Wow Gold for my character SolarMatrix on Trollbane Alliance US server. I have not received the Gold yet. I do not want this I want a refund for my payment back to my paypal account. Thanks. On 11/12/2010 on customer service chat on their website: You said:(23:31:18)hello I ordered 20k of gold for my character on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed? Windy said:(23:35:03)when the manager is here, he will refund u soon, sir You said:(23:36:22)do you realize that you have over 40 complaints about people not getting their gold? When will i get my money back? I need a time frame Windy said:(23:37:24)but im not sure, maybe 3hrs later You said:(23:47:40)your manager is never around Why does he even run this business? I want my money back. Windy said:(23:48:24)we have other business too And now is lunch time You said:(23:48:57)it can't be that hard to refund my money. I've had paypal refunds before and they do it immediately Windy said:(23:49:49)cuz manager isnt here, so cant do it now, sry You said:(23:52:12)this is my 10th time contacting you regarding refunding my money I've paid over $49 and i want it all back Windy said:(23:53:05)when the manager is here, he will refund u soon You said:(23:56:05)so he will be there in a couple of hours? Windy said:(23:56:20)yes I think so You said:(23:56:43)i am documenting everything you are saying to me, so please don't lie to me Later on 11/12/2010: You said:(23:31:18)hello I ordered 20k of gold for my character "xxxxx" on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed? Windy said:(23:35:03)when the manager is here, he will refund u soon, sir You said:(23:36:22)do you realize that you have over 40 complaints about people not getting their gold? When will i get my money back? I need a time frame Windy said:(23:37:24)but im not sure, maybe 3hrs later You said:(23:47:40)your manager is never around Why does he even run this business? I want my money back. Windy said:(23:48:24)we have other business too And now is lunch time You said:(23:48:57)it can't be that hard to refund my money. I've had paypal refunds before and they do it immediately Windy said:(23:49:49)cuz manager isnt here, so cant do it now, sry You said:(23:52:12)this is my 10th time contacting you regarding refunding my money I've paid over $49 and i want it all back Windy said:(23:53:05)when the manager is here, he will refund u soon You said:(23:56:05)so he will be there in a couple of hours? Windy said:(23:56:20)yes I think so You said:(23:56:43)i am documenting everything you are saying to me, so please don't lie to me Windy said:(23:57:17)i dont You said:(00:00:22)i contacted you yesterday and spoke with rain, and she said that the refund hasn't been processed yet, and that it will be processed soon I've dealt with refunds before, and companies refund money the same day. Not like your company On paypal Windy said:(00:01:46)sry, sir You said:(00:02:02)when will my refund be issued? Windy said:(00:02:04)bu ti can only leave the msg to our manager about ur refund Im not sure, sry You said:(00:02:20)what's your manager's phone number Windy said:(00:02:24)need wait he is here You said:(00:02:36)your phone number on the website is disconnected Windy said:(00:02:39)i dont know, and he cant speak english too You said:(00:03:06)yes, he can... i read that he can speak english on the website, and that he calls people on the phone Windy said:(00:03:57)who told u that? You said:(00:03:59)tell him to refund my money This website Windy said:(00:04:21)i told u, i will leave the msg to him You said:(00:04:26)http://www.sitejabber.com/reviews/www.power-level.net?trk=search How come i've been asking for my money back for 3 days now and no one has called me or refunded my money? Windy said:(00:11:09)im not sure, sry The past 3 day i was on holiday You said:(00:15:47)i need my money by tomorrow Windy said:(00:16:33)will be ok i think You said:(00:19:38)stop $#*! Ing around and just refund my money How come you guys have over 40 bad reviews for refunding money? Welcome to GDP DIGITAL ENTERTAINMENT SERVICE CO., LTD. Rainy Will serve for you:) Rainy said:(00:47:35)Abracadabra~xD You said:(00:47:42)i ordered 20k of gold for my character on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed? Rainy said:(00:47:52)sec But u need to send us a pic with ur name and expired time on it You said:(00:49:06)no i'm not sending my driver's license information to you for you to scam my financial information for identity theft Refund my money Rainy said:(00:50:03)but i dont have the right to refund u sir You said:(00:50:07)yes you do Rainy said:(00:50:08)only our manger You said:(00:50:20)when is your manager around? Rainy said:(00:50:31)not sure the time You said:(00:50:43)you said that yesterday and the day before that also His business will be failing, he is never around As you can see, they do not know much about the operation side of their business. When you ask for a refund, they ask you for a copy of your driver's license. They are getting funded by Paypal. What do they need your driver's license number for? I called Paypal customer service, and they advised not to give out my driver's license number to these people.

Asked by Young K. on 11/11/2010

13 Answers

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Young K.11/11/2010

This site is a scam. They also ask you for your driver's license information when you ask for a refund! Do not give it to them. They have phishing for personal information!

On 11/10/2010, I emailed them regarding a $49 purchase:
From: www.Power-level.net (service@power-level.net)
Sent: Wed 11/10/10 10:32 AM
To: XXXXXX
Send us a whole pic

Regards

www.Power-level.net

From: XXXXXX
Sent: Thursday, November 11,2010 2:29 AM
To: service@power-level.net
Subject: RE: Driver's License Picture

What do you need my driver's license information for?

From: service@power-level.net
Subject: RE: Driver's License Picture
Date: Thu, 11 Nov 2010 01:27:36 +0800

Please send us a clear whole picture don't hide anything plz

Regards

www.Power-level.net

Sent: Thursday, November 11,2010 1:25 AM
To: service@power-level.net
Subject: FW: Driver's License Picture

Hi,
I purchased 20K (+300 bonus) of Wow Gold for my character SolarMatrix on Trollbane Alliance US server. I have not received the Gold yet. I do not want this I want a refund for my payment back to my paypal account.

Thanks.

On 11/12/2010 on customer service chat on their website:
You said:(23:31:18)hello
I ordered 20k of gold for my character on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed?
Windy said:(23:35:03)when the manager is here, he will refund u soon, sir
You said:(23:36:22)do you realize that you have over 40 complaints about people not getting their gold?
When will i get my money back?
I need a time frame
Windy said:(23:37:24)but im not sure, maybe 3hrs later
You said:(23:47:40)your manager is never around
Why does he even run this business?
I want my money back.
Windy said:(23:48:24)we have other business too
And now is lunch time
You said:(23:48:57)it can't be that hard to refund my money. I've had paypal refunds before and they do it immediately
Windy said:(23:49:49)cuz manager isnt here, so cant do it now, sry
You said:(23:52:12)this is my 10th time contacting you regarding refunding my money
I've paid over $49 and i want it all back
Windy said:(23:53:05)when the manager is here, he will refund u soon
You said:(23:56:05)so he will be there in a couple of hours?
Windy said:(23:56:20)yes
I think so
You said:(23:56:43)i am documenting everything you are saying to me, so please don't lie to me

Later on 11/12/2010:
You said:(23:31:18)hello
I ordered 20k of gold for my character "xxxxx" on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed?
Windy said:(23:35:03)when the manager is here, he will refund u soon, sir
You said:(23:36:22)do you realize that you have over 40 complaints about people not getting their gold?
When will i get my money back?
I need a time frame
Windy said:(23:37:24)but im not sure, maybe 3hrs later
You said:(23:47:40)your manager is never around
Why does he even run this business?
I want my money back.
Windy said:(23:48:24)we have other business too
And now is lunch time
You said:(23:48:57)it can't be that hard to refund my money. I've had paypal refunds before and they do it immediately
Windy said:(23:49:49)cuz manager isnt here, so cant do it now, sry
You said:(23:52:12)this is my 10th time contacting you regarding refunding my money
I've paid over $49 and i want it all back
Windy said:(23:53:05)when the manager is here, he will refund u soon
You said:(23:56:05)so he will be there in a couple of hours?
Windy said:(23:56:20)yes
I think so
You said:(23:56:43)i am documenting everything you are saying to me, so please don't lie to me
Windy said:(23:57:17)i dont
You said:(00:00:22)i contacted you yesterday and spoke with rain, and she said that the refund hasn't been processed yet, and that it will be processed soon
I've dealt with refunds before, and companies refund money the same day. Not like your company
On paypal
Windy said:(00:01:46)sry, sir
You said:(00:02:02)when will my refund be issued?
Windy said:(00:02:04)bu ti can only leave the msg to our manager about ur refund
Im not sure, sry
You said:(00:02:20)what's your manager's phone number
Windy said:(00:02:24)need wait he is here
You said:(00:02:36)your phone number on the website is disconnected
Windy said:(00:02:39)i dont know, and he cant speak english too
You said:(00:03:06)yes, he can... i read that he can speak english on the website, and that he calls people on the phone
Windy said:(00:03:57)who told u that?
You said:(00:03:59)tell him to refund my money
This website
Windy said:(00:04:21)i told u, i will leave the msg to him
You said:(00:04:26)http://www.sitejabber.com/reviews/www.power-level.net?trk=search
How come i've been asking for my money back for 3 days now and no one has called me or refunded my money?
Windy said:(00:11:09)im not sure, sry
The past 3 day i was on holiday
You said:(00:15:47)i need my money by tomorrow
Windy said:(00:16:33)will be ok i think
You said:(00:19:38)stop $#*! Ing around and just refund my money
How come you guys have over 40 bad reviews for refunding money?

Welcome to GDP DIGITAL ENTERTAINMENT SERVICE CO., LTD.
Rainy Will serve for you:)
Rainy said:(00:47:35)Abracadabra~xD
You said:(00:47:42)i ordered 20k of gold for my character on trollbane server and i didn't recieve the gold. I'm requesting a refund. When will my refund be processed?
Rainy said:(00:47:52)sec
But u need to send us a pic with ur name and expired time on it
You said:(00:49:06)no i'm not sending my driver's license information to you for you to scam my financial information for identity theft
Refund my money
Rainy said:(00:50:03)but i dont have the right to refund u sir
You said:(00:50:07)yes you do
Rainy said:(00:50:08)only our manger
You said:(00:50:20)when is your manager around?
Rainy said:(00:50:31)not sure the time
You said:(00:50:43)you said that yesterday and the day before that also
His business will be failing, he is never around

As you can see, they do not know much about the operation side of their business. When you ask for a refund, they ask you for a copy of your driver's license. They are getting funded by Paypal. What do they need your driver's license number for? I called Paypal customer service, and they advised not to give out my driver's license number to these people.
Alex H.10/24/2010

If you have to much of a problem the way i got my gold was after filing a paypal claim the gold was delivered within 10min after filing the claim.
Dave J.8/14/2010

Update:

Welcome to GDP DIGITAL ENTERTAINMENT SERVICE CO., LTD.
Ocean Will serve for you:)
Ocean said:(10:30:36)Hello, welcome to gdp company! What can i do for u?*^^*
You said:(10:30:39) a mail that my order is rdy? GDP11008*************
Ocean said:(10:31:48)sec plz
Checking
You said:(10:31:51)k
Ocean said:(10:32:42)I am trying to contact workers to see if they hold some gold for you, hold on for a while.
You said:(10:33:07)i got a mail from u guys saying my order is rdy
Ocean said:(10:33:42)sec plz
U know we cant hold gold for a long time in game, cuz blizzard will ban our acc for that, so we just need a little more time to rearrange ur gold atm, ok:)
You said:(10:39:07)omfg, pfff well guess ill go on with depromoting your site then
Stop waisting my time
Ocean said:(10:39:56)you know we couldnt get touch with you when we had the gold
We just need a little time to rearrange it for you, plz understand it
You said:(10:40:35)it was in the middle off the fu. Cking night here the time you mailed, what do you think im waiting around for u to deliver
You should deliver in 30 min, yes then i would wait not for 4 days
Damn noobs, ive ordered 100K gold from ssegold.com yesterday and they delivered in 20 min you damn amateurs
Ocean said:(10:46:56)We really appreciate your patience and understanding in this matter.
You said:(10:47:48)im not patient, that order of 100K could have been yours but you can''t even deliver a simple 4K that i could farm in 1 night
I have no patience or respect or what so ever for people like you, scamming people out of there money
JOSH B.7/28/2010

These people are BS and you're right they do need to be stopped their whole company is one big fucking scam!
Ruben A.7/24/2010

This id BS this people need to be stop
Charlie F.4/8/2010

I use either www.igxe.com for my gold or www.gdpchina.com for my low lvl power leveling, i use igxe.com for like 1-80 bcus there cheaper and better, i just found a new site www.wowgeeks.com but they are closing for maintenance, really annoying as they weren't as cheap as others but i got a phone call from som1 whos english and got the gold in 2 hours, not to bad as the predicted time scale was 1-48, with igxe i got the gold in around 3 hours and i got a phone call from a chinese person but the livehchat is american, anyways i recommend www.wowgeeks.com once its friggin bak open LOL

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