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Restaurant.com
Questions & Answers

866 reviews

Here’s what buyers have asked with answers from Restaurant.com staff and previous consumers.

48
questions answered
0%
answered within 1 day
Question:

How do I get a human being to answer my complaint? I bought four vouchers to a restaurant and drove 40 min there and back to use one. They wouldn't accept it and said they never authorized "restaurant.com" to put their restaurant on their website! So, I've been emailing and trying to call for months! Nobody will help me!

Answer:
Same thing happened to me. There is no live person to talk to. They will give you a credit to use on another voucher but you will probably run into the same problem.
By Yvette R., over a year old
See more answers (14)
Question:

I have an old gift certificate that I just found while I was packing up to move. I checked the restaurant and they have closed. I have been trying to exchange it but the web site is not connecting. What should I do?

Answer:
Burn it! Restaurant.com is not going to work with you at all. They are scam artists
By Miguel G., over a year old
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Question:

WHY ARE THEY STILL IN BUSINESS WITH ALL THE BAD PUBLICITY?

Answer:
Most likely because of people like me. I had never heard of this company, but, was offered their cards as part of a promotion. After being burned, I took the time to post my opinion. Others may not take the time to caution others...
By C H., over a year old
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Question:

If I got a 100.00 gift certificate, do I have to still pay cash for my food? I thought once I purchased the gift certificate my food was free.

Answer:
Yes you need to pay almost 5 times as much as you pay. Dont do that
By Mehdi F., over a year old
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Question:

why do you have so many reviews saying this site is a scam??

Answer:
Terms of use make it nearly impossible to redeem gift cards.
By Randy B., over a year old
See more answers (4)
Question:

where is a list Which restaurants take the gift card?

Answer:
No restaurants directly accept the gift card at the restaurant.
By Joe S., over a year old
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Question:

I have about $40 in $5.00 increments on several different cards. I use the discounts at a restaurant that only has a $10 certificate. I want to add two of these $5 cards to purchase some of the $10 certificates. How do I do it? I can't even buy another $5 to add to the card so I can get the $10.

Answer:
Don't even bother
By Kaylen F., over a year old
See another answer (1)
Question:

How to combine my gift card in to one?

Answer:
You probably can't since it is virtually impossible to reach the company. I wish I had a better answer for you.
By D L., over a year old
See more answers (2)
Question:

I hope you can help me, I have restaurant.com, and would like to use it tonight, but in my certificates there are unused, and in my account it shows unused, and I reading all this negative, reports...

Answer:
Your question is not very clear but if your certificate is "unused" I assume that means it hasn't been used yet and it is available for you to use. Be sure to check for other possible restrictions and minimum purchases.
By Joel B., over a year old
See more answers (5)
Question:

I have $135 worth of gift cards that I need combined. I've been a customer for a number of years, but have noticed in the last month or so there is no customer service # on site anymore.

Answer:
And when you call restaurant.com Theresa K or some other staff member will politely tell you, in essence, you don't have any $135 value. They will find a reason but they will suggest you spend more only to loss that too. Be cautious.
By John M., over a year old
See more answers (2)

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