Here’s what buyers have asked with answers from Roommates.com staff and previous consumers.
45
questions answered
0%
answered within 1 day
Question:
Is roommates.com reputable
Answer:
Yeah, if you are looking for crazy drunk high on drugs kind of people and it doesn't matter if you are male or female, after a couple of weeks, if that, they also get this crazy idea that they own you and can control your every thought move and somehow make themselves believe they are not renting a room, but using the web site to find a wife or husband type without the vows! This is not just based on one incident, but an average of 8 years of using the site on both sides. First I was renting rooms and the same applies and then I needed to rent a room which the same description applies. But understand, it is an web site for others to use. The users are the problem, not the site. It is amazing what I have experienced with all of what I said. I would think of another solution if I were you unless you want to learn as I did and I don't think it is a good idea. I would not write this if I did not know it all to well to be 1000% TRUE! I do not understand what these type of people are doing? Maybe they are a little to lonely or because you are renting a room or you need to rent a room that you do not have your own life and therefore they can take advantage of your sanity. I'm not sure, but I sure have had enough of these people for the past eight years that I have moved on to other roommate sites. Guess What? The same thing! Sorry, wish I could give a thumbs up, but No Can Do!
Good luck
By Jean C., over a year old
Answer:
Please contact our customer support team at support@roommates.com for assistance with your account.
By Customer-Support -., over a year old
Answer:
Hello,
We are an online bulletin board service. Please go to roommates.com website to fill out a profile to see who matches your preferences.
Roommates.com Support
By Customer-Support -., over a year old
Answer:
Hello,
Sorry you are having a hard time uploading your photos. Please go to https://help.roommates.com/article/31-upload-edit-photos for step-by-step instructions on how to upload your photos.
If you still have trouble getting them to post, please contact our customer service at support@roommates.com and they will be happy to assist you.
Roommates.com Support
By Customer-Support -., over a year old
Answer:
Identity verification is $2.99 and is helpful for other members to know you are legitimate, but it is not required to use the site.
If you have additional questions don't hesitate to contact us at support@roommates.com.
Roommates.com Support
By Customer-Support -., over a year old
Answer:
Hello,
The ID verification is optional. You can verify your email, phone number, facebook, and identity. Other members are able to see what you have verified and some members feel more comfortable with members that have verified their identity, but again the verifications are option except for your email.
If you have additional questions about your account please contact us at support@roommates.com.
Roommates.com Support
By Customer-Support -., over a year old
Answer:
Hello,
Please check your preferences to make sure your age limit for who you want to room with is correct. Also, if a member chooses the option of 'I prefer not to say' when it asks their age then it could still match them with you on your other preferences.
If you need further assistance with this please contact us at support@roommates.com and we will be happy to help you with your account.
Roommates.com Support
By Customer-Support -., over a year old
Answer:
Hello,
If your account has been inactive for more than 30 days it will deactivate. You can choose to HIde your profile and make sure you login every 30 days to keep it active if you would like.
If you have additional questions about your account please contact us at support@roommates.com.
Roommates.com Support
By Customer-Support -., over a year old
Question:
Why these terrible reviews
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