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14 questions & answers

Yes. What is the cancellation process or how long do we have to cancel after we have signed up?

Asked by Albert g. on 6/30/2017

2 Answers
Mike B.3/25/2022
Dave W's [Signpost Rep] above, is a classic example of the problem with Signpost; you can't just cancel the service. They bill you in advance, will not refund what they have billed (even if you quit using the service), and make it very difficult to cancel. You can't just click a button, or send an email, you have to endure a long sales pitch by a tricky, and very aggressive, sales associatte. Best to just stay away!

QUOTED FROM DAVE'S RESPONSE:
Dave W. [Signpost Rep]

On 7/7/17
Hi Albert,

Thanks for submitting! You can contact either your sales representative or our support team directly. Our support team can be reached at mia@signpost.com or 855-606-4900. They will connect you with your Account Manager, who will offboard your account with you.
Dave W.7/7/2017
Hi Albert,

Thanks for submitting! You can contact either your sales representative or our support team directly. Our support team can be reached at mia@signpost.com or 855-606-4900. They will connect you with your Account Manager, who will offboard your account with you.

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