SpyFly
Questions & Answers

Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team

Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team

Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.

Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You