Here’s what buyers have asked with answers from ThriftBooks staff and previous consumers.
7
questions answered
0%
answered within 1 day
Question:
I received a book that I did not order then sent two of originals.? Why are you charging me?
Answer:
Answer:
You should think twice before paying international postal rates and customs fees for used books.
By Mary S., over a year old
Question:
Ordered "Morning Glory" by LaVyrle Spencer". Have not received, Please send tracking number,
Answer:
When this happens, just tell them and they'll give you a refund. Books are sent via USPS, so good luck with a tracking number. Very occasionally they will lose a shipment, and this is not Thriftbooks' fault.
By Mary S., over a year old
Question:
what is library binding?
Answer:
Answer:
Answer:
I ordered through the ThriftBooks website. They send me an order confirmation email. Then they send me shipping confirmation email with tracking. Shipping confirmation emails may be sent separately for each book if they come from different locations. If you keep track of the emails, you know exactly what the situation is for your order. I have ordered over 30 books, have check on the status often, and had no problems. I'm not sure what happens if you don't have email, but is that a possibility in this day and age? If you ordered by phone, I'm not sure why you didn't call them for the status.
By Marion I., over a year old
Answer:
They do not accept checks or money orders. You need to use credit, debit (cards), or PayPal.
By Melissa C., over a year old
Have a question?
Ask to get answers from the ThriftBooks staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?