Ashford
Sitejabber Website Reviews and Complaints
business logo of Ashford

Ashford

Overview

Ashford has a rating of 4.6 stars from 4,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 19 days

Instant Feedback

13,489 reviews
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Arthur H.
Unfollow Arthur H.
Send Message
Share Review
Report Review

Gorgeous watch at a very reasonable price!
February 18, 2025

Thanks! Very happy with this vendor! Highly recommend! Very happy with this vendor! Highly recommend! I looked them up before purchasing. Better business bureau and trust pilot both give overall excellent scores. No hesitation to order again.

Date of experience: February 18, 2025
California
1 review
1 helpful vote
Follow Kimberly O.
Unfollow Kimberly O.
Send Message
Share Review
Report Review

New customer
February 11, 2025

Love the options to narrow down the search for sunglasses. Only 3 pair of glasses aren't right for me. I'm starting the return process now. So I can't speak to how that will go.
I will definitely be ordering again in the future. Authentic sunglasses for a fraction of the original cost. What's not to love!

Date of experience: February 14, 2025
Maryland
1 review
0 helpful votes
Follow Brandon N.
Unfollow Brandon N.
Send Message
Share Review
Report Review

Overall comment on the watch
April 2, 2025

Hopefully is a new item. I received the watched and had to sign. The inconvenience is that if I wasn't there, would I be able to receive the product. The watch was seal and all, it looked kind of new.

Date of experience: April 1, 2025
Iowa
1 review
0 helpful votes
Follow Jeremy G.
Unfollow Jeremy G.
Send Message
Share Review
Report Review

Grew watch at a great price.
March 10, 2025

I was looking for a chronograph and like the style of the Timex TW2R*******. It was affordable and arrived quickly. I will definitely keep an eye on their inventory and purchase a few more in the future.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
Follow Benjamin C.
Unfollow Benjamin C.
Send Message
Share Review
Report Review

Shopping was easy, pricing is great and shipped quickly. Product arrived as described. Authorized dealer is reassuring. Looking forward to buying more watches from Ashford!

Date of experience: March 25, 2025
Illinois
1 review
1 helpful vote
Follow Paula R.
Unfollow Paula R.
Send Message
Share Review
Report Review

Nice😊
February 17, 2025

Nice shopping experience!Got the Nike sunglasses for my great nephews & they love them! Postal service was slow & messed up but, we all know how that is.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
Follow Phung L.
Unfollow Phung L.
Send Message
Share Review
Report Review

Reliable Service
March 21, 2025

Ashford provided a seamless shopping experience with clear product descriptions and competitive pricing. The sunglasses arrived in perfect condition, well-packaged, and as described. I would definitely shop here again.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
Follow Dr. C.
Unfollow Dr. C.
Send Message
Share Review
Report Review

Over several years…
March 21, 2025

I have bought some great watches here and on several occasions gripped them for a profit. Never had a bad experience. That may not have what you want- but if they do, it will be cheaper. Great quality and rapid secure shipping.

Date of experience: March 10, 2025
Switzerland
1 review
0 helpful votes
Follow Ivan U.
Unfollow Ivan U.
Send Message
Share Review
Report Review

Easy user experience, quirky for payment
March 30, 2025

It gave errors when trying to place the order with a credit card I used several times on other international purchases. The debit card issued by the same bank did not have any issue, suspicious.

Date of experience: March 29, 2025
Germany
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

Returning international customer
February 16, 2025

This is my second purchase from Ashford's and it was a smooth international (Australia) transaction. My only issue is that Ashford's do not accept returns from international buyers which I find strange so if you end up with a dud watch, you're on your own as far as warranty claims are concerned.

I give extra points for fast delivery from the U.S. to Australia and tracking provided at each step of the way so thank you to Ashford for using UPS.

Date of experience: February 5, 2025