37 reviews for Bonanza are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
New York
1 review
5 helpful votes

Clunky, missing features, spotty traffic, weird problems for sellers, canned responses
July 16, 2019

I have been selling on Bonanza for over a year. When I first started I uploaded over 250 items from ebay. That was the beginning of problem # 1. Bonanza just keeps importing the same listings over and over and over. I had to contact support to find out how to shut it off. I changed the template from ebay garble to be Bonanza oriented and their system kept re-importing the same listings so no matter haw many times I changed it it imported the old listings again with the ebay garble.

Not much for sales, spotty and inconsistent. Sometimes go weeks with nothing. Keeps hawking a "Bonanza Webstore" instead of focusing on correcting features and deficiencies for sellers. Alot of sellers already have there own company website (as I do), and only use online selling platforms like Bonanza, ebay as advertising and/or tax write-offs. We can include company flyers in the packages from these selling platforms to push more traffic to our company websites, plus it gives us another expense to write off, including classifying it as "advertising".

Then there is the problems of shipping system that is more expensive that the US Postal Service website is, and has no low cost options (like Regional Rate boxes) for sellers and no discounted pricing. Even I get a better rate from the postal service than what Bonanza offers, and they would definitely get a much better rate if they negotiated a deal. Even paypal shipping is cheaper than Bonanza. And when you add shipping to an item, there is no option to set the cost for "each additional" for the same buyer or even the same item.

The latest issue is some stupid problem of items triggering some far fetched feature that causes a new item sellers are listing to be held in limbo for "under review" This has happened to 3 items I have listed in the past week. I imported 250 through their importer when they didn't know me from nothing, but yet I can list small items without "manual approval". Since starting to sell on ebay in 1998 I have NEVER had this issue with any item I was listing.

If you plan on selling, don't expect much unless you have a good niche market. Don't plan your retirement as a millionaire because it is not going to happen. Be prepared to wait and tolerate the stupidity that is still prevalent on the site. I waited for a number of years before starting to sell on Bonanza thinking the bugs would be ironed out by the time I started. I was wrong. Seems their still too young to figure it out.

Date of experience: July 16, 2019
Loading...