The website banner says "free shipping worldwide; ships within 24 hours". That's BS. Here's my experience: If you use their free shipping, you get cute and fun stamping plates... in about a month. Following their order status is a waste, because it's infuriating to see only a week later that it will post "shipped" while contacting them as to why the website states it still hasn't shipped and the tracking button will only tell you "Tracking you order, please waiting for response..." but never anything else. Someone will response to your inquiry stating, please be patient as it takes time between countries. Then, you wait another three weeks before it arrives, and one of the four plates you ordered is a random item. So contacting them about the mistake, you get a response the next day asking for a photo of the wrong item and only then they offer you a credit which requires an additional order. I thought I would give them a second chance but this time pay the registered shipping fee and maybe the tracking would work and I would get it faster. My mistake! Took a week and a half to ship! I'm hoping there's no mistake this time because I will not be ordering again any time soon. If there is something wrong, it was cheap enough that I didn't really lose money. Update* There were no errors on my second order, but even though I paid for shipping, it took almost six weeks to arrive (Nov 24 order date-Jan 3 delivery date)! And I'm still waiting for my free prizes from their anniversary giveaway and promotional giveaway! *Back to original review...

Your best bet with using this company for supplies is to place your order and set a reminder on your phone/calendar for four weeks later and if it arrives before then, you can be excited. I imagine why it takes so long (warning: sarcasm)--they probably wait for your payment to clear (one week), get cash, walk over to the nail supply store (probably takes all day), buy your items, go to the post office, package it (another day), maybe they forgot your address or enough cash for postage, so they have to try again the next day (you know, since it's so far to the post and they don't drive). They probably only have one truck per day (probably the same truck) leave the post office and go to the airport, so you loose a day if you didn't time it properly. They probably also only update the shipping info once a week or so manually on the computer (maybe they have to go to a public computer) just to look like a legit business; I doubt it's automatic like in the US with the scanners and bar codes. You can't beat the prices... but you have to WAIT. You can weigh that against some other companies which are a little more pricey, but have reliable shipping. *Update: If you paid for shipping, you have to cut and paste your tracking number to this website http://www.17track.net/en/ to track your package. It does not work if you used free shipping. Save your $3 and the anxiety and use the free shipping; the tracking was two business days off (inaccurate by two business days--said it was delivered on Friday and Monday was a holiday, actually received it on Tuesday).