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New Mexico
4 reviews
0 helpful votes

DODGE DEALERSHIPS REFUSE DODGE 2-YR PARTS/LABOR WARRANTIES
May 6, 2023

Final Review of Dodge
PART 1 OF 2
ALL DODGE DEALERSHIPS REFUSE TO HONOR DODGE'S 2-YEAR PARTS & LABOR WARRANTY - EVEN IF WORK IS DONE AT OTHER DODGE DEALERSHIPS BECAUSE DODGE EMPLOYEES ARE RUTtHLESS PSYCHOTIC CRIMINALS WHO TRY TO BREAK CUSTOMERS CARS, HOLD CARS iN NEBULUS BONDAGE w/NO REPAIRS MADE TO RUIN THEIR CUSTOMER'S LIVES SO THEY ARE STUCK WiTH DODGE/CHRYSLER VEHICLES & FINANCIALLY IMPAIRED BECAUSE OF ThE LAZY $#*! EMPLOYEES@ DODGEs all Dodge's fault! Overheating issues possibly due to incompetent work performed at Larry H. Miller Dodge on Lomas in Albuquerque in January, 2022. While car was in their shop over 2 wks having head gaskets & cylinder replaced, they damaged/destroyed the Idler Pulley, Automatic Tensioner & V-ribbed belt, & lied about what they did forcing me to take car to a Non-Dodge mechanic to make those repairs & pay for it. Both ABQ Dodge dealerships denied hearing the noises to avoid doing the repairs Josh Ervin, their star Service Adviser, lied about not hearing the loud bird-chirping noises each of the 7 times I took the car back to Josh. LHM was written up w/BBB which infuriated Fernando Ruiz, Mgr of LHM Service Dept. On Sept 8,2022 car towed to LHM DODGE after Jordyn Castellano at LHM CHRYSLER presented a deceitful bill for $350 for a 15-minute Block Test, Promised a phone call w/results w/in 1 hour of appt. Kept car 3 days never returned calls.; looked like she PUKED all over clean engine to make it look like she had done a lot of testing. Lied said car was fine.
Previous non-Dodge mechanic performed Block Test said car failed Block Test. Said car had to be taken to a Dodge Dealership (Sept. 2022. Now it is May 5,3023). ABQ Melloy Dodge wouldn't help because 1st overheating appt JASON SANChEZ SERVICE MGR FOUND A WAY TO CREATE A BILL FOR $930.86 - CASH ONLY (WHICH JASON SANChEZ GIFTED TO HIMSELF);;NO ALLOWED ON WORK THEY'VE EVER DONE & NEVER COME BACK AGAIN OR JASON WAS CALLING POLICE! - What? Why?. Next day car overheated again. After dumb appt w/ Jordyn Castellano, car was towed to Fernando Ruiz, Manager of Service Department at Larry H. Miller who shouted as car was being unloaded from tow truck
Take car off his lot and never come back to Larry H. Miller Dodge (even though they - according to ALL the Dodge dealerships have to handle the matter already paid to replace head gasket cylinder Jan 2022.
PART 2 OF 2 (CONTINUED)

Date of experience: May 6, 2023
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