I purchased an item and never received it. It was returned to the seller because of a mistake in the shipping address. Thinking the problem was because of paypal I filed a dispute with paypal. They said the item was shiped to the address provided so to bad. Ebay says you filed a paypal dispute so nothing can be done. Paypal notified Ebay immediately when I filed the dispute. Apparently communication with paypal is great when it is favors ebay. But they have no way to determine anything when it comes to guarentees. Stay away ebay has become very slimely and will steal your money.
Once the bot says to bad don't even bother contacting them. It is a waste of time. They will just tell you you should have read the terms and conditions. I proved that I never rerceived tthe item and they don't care. I will never buy anything from there again. For the most part anything new onm ebay can be found on google shopping cheaper because of the exhorbanet fees they charge. After looking I found what I need for much less elsewhere. Mecari and poshmark are much better alternatives than ebay. I shopped for a duffle bag and everything on ebay was over priced. I ended up buying something on Poshmark and it much better than anything they had.
If you try and leave a negative review they will not allow it and will block you from changing it because they say they have rules. The rules are dont say anyhting about all kinds of things or you will be blocked from leaving a review at all. They protect their sellers because they do not want to inpact their ability to sell things. I have now found the feedback is meaningless. Stay away they will steal your money.
I bought a new cord because the connector was broken never received it so ended up hard wiring the unit.