Absolutely shocked! I love oversized clothes, ive always LOVED free people for that reason, As well as AMERICAN STYLE!
They are extremely expensive and I demand QUALITY for these prices as well as AMERICAN COMPETENCY when calling customer service! I ordered the ITEM thru my PayPal, The next day I received a SCAM alert on my PayPal, someone name Hrisjki Hussain is requesting 599.99! I ofcourse declined it and called the number that was listed, DIRECTLY TO INDIA, I spoke with 2 separate agents, 1 more incompetent than the other! Although I still have outstanding orders waiting on delivery I hoped this was an isolated issue!
I received the two ITEMS I was waiting for and I need to return 1 of them,
Rather then a refund I requested they send me the 2nd that was in the same packaging ( through email) I was told I had to order it and return the other one, so I go to my account and it asks for a "nully promo code" I find one I put it in, it asks for a pin number and if I don't have one then "call this number " I call, directly to some 3rd world country when again English is not a requirement of the phone call, 29 minutes on the phone, being put on hold 5 times to get NOWHERE but call another number!
I do not know whats going on with this company but they better figure out what they want to do and be, they are NOTTTTT THE AMERICAN FREE PEOPLE THAT STARTED! So unbelievably disappointed! I will NOT deal paying 150 and UP to talk with people who can't understand English! Plenty of money they charge NO REASON WHY AMERICAN PEOPLE DO NOT HAVE THESE JOBS!
The quality of the products have gone down hill and are beginning to match the customer service!
STOP SENDING CALLS/ CUSTOMERS TO INDIA, CHINA, OR WHATEVER OTHER COUNTRY THAT DOESN'T SPENT 200 HUNDRED DOLLARS FOR A OVERSIZED SWEATSHIRT!
HIRE AMERICAN PEOPLE OR STOP CHARGING INSANE PRICES!
AMERICANS ARE GOOD ENOUGH FOR YOUR 200 HUNDRED DOLLARS SWEATSHIRT? THEN THEY DESERVE THE JOBS!
BTW I TRIED TO POST PICS IT WONT ALLOW ME TO