I have a friend who insists on
I have a friend who insists on purchasing me gift cards from JJILL- which if I was NOT 75 years old, might be ok- JJILL has nothing in their store that I feel is appropriate for me- The first gift card I received was for $75-that bought me a tunic shirt- which did not fit anywhere-- I wound up donating it to the local thrift shop-- the next gift card she gave me was two years ago for $75, - still have that and the last one is for $100- Since her birthday is coming up, I called JJILL to ask if I might purchase a gift card for her with my $100 e gift card and they said NO! What they could not explain to me is why they have this policy- If I went into their store with this ecard number I could use it to buy their merchandise for myself- BUT I CANNOT USE IT TO PURCHASE A GIFT CARD for anyone-- how much sense does that make? Makes none to me- so I am stuck with $175.00 in useless gift cards-- Thanks JJILL- love the way you work with customers-- My only recourse now is to go to my friend and tell her that JJILL is not for me and please no more gift cards from this merchant- I have avoided doing this because I don't want to hurt her feelings--):

UPDATE: I am pleased to report that customer service reached out to me after I posted my review. They have ALLOWED me after all to spend the gift cards I was given to purchase more gift cards-which only makes sense to me that this is the way to conduct business-like I said, what difference does it make what I purchase with gift cards given to me, whether it be merchandise or a gift card- In any event I appreciate it- Thank you J. Jill for great customer service-