Netflix has truly revolutionized the way we consume entertainment. With a vast library of shows, movies, documentaries, and original content, it has become the go-to streaming platform for millions of users worldwide. As an avid Netflix subscriber, I can confidently say that this service has exceeded my expectations in every aspect.

Firstly, the user interface is incredibly user-friendly and intuitive. Navigating through the extensive library is seamless, thanks to well-organized categories, personalized recommendations, and a powerful search engine. It is effortless to find content that suits my mood or interests, making the browsing experience enjoyable and efficient.

The content variety on Netflix is unparalleled. From critically acclaimed TV series like "Stranger Things," "The Crown," and "Breaking Bad" to blockbuster movies, Netflix offers something for everyone. Additionally, their commitment to producing original content has given rise to exceptional shows like "Ozark," "Narcos," and "The Witcher." These exclusive series not only showcase the platform's dedication to quality but also offer unique and engaging storytelling that keeps viewers hooked.

What sets Netflix apart from other streaming services is its commitment to diversity and inclusivity. The platform offers a multitude of international content, allowing users to explore different cultures and perspectives. From Korean dramas like "Crash Landing on You" to Spanish thrillers like "Money Heist," Netflix embraces global storytelling, making it a truly inclusive platform.

Furthermore, Netflix's recommendation algorithm is a game-changer. It learns from your viewing habits and suggests content tailored to your preferences. This feature has introduced me to numerous hidden gems that I might have otherwise missed, expanding my horizons and exposing me to new genres and creators.

The streaming quality on Netflix is exceptional, with options to stream in HD or even 4K, depending on your subscription plan and device capabilities. The seamless streaming experience, combined with the ability to download content for offline viewing, ensures that you can enjoy your favorite shows and movies anytime, anywhere.

Lastly, Netflix's affordability and flexibility make it an unbeatable value for money. With various subscription plans catering to different needs and budgets, it offers a range of options for individuals and families alike. Whether you're a casual viewer or a binge-watcher, Netflix has a plan that suits your needs.

If I want to watch a foriegn film, then I will seek it out. Tired of finding movies from places I WOULD NEVER WATCH A MOVIE FROM. F Bollywood.

I live by myself have multiple TV's in my house hold, and talked to a representative about 3 years ago about adding my parents to my account even though they don't live with me. They told me to get a premium account which allows you to add up to 2 people who don't live with you. So for over 3 years now I've been paying $300 a year so my parents could use my Netflix. This is what the plan description says

Premium
Unlimited ad-free movies, TV shows, and mobile games
Watch on 4 supported devices at a time
Watch in Ultra HD
Download on 6 supported devices at a time
Option to add up to 2 extra members who don't live with you
Netflix spatial audio
It list in a completely separate area that: Premium: 20.99 CAD / month (extra member slots** can be added for 7.99 CAD each / month) which to me and every single person I know means that if I need anything above the 2 extra members included with my premium account it will be an additional charge. This thinking was also confirmed by the scam artist over at Netflix when I spoke to them. Come to find out that after this new primary residence verification thing they are doing, that was not the case at all and that I (according to them) misread the plan details and its not the responsibility of Netflix to ensure I understand my plan details. Even though this was the description of the plan I was given by a customer service rep at Netflix. I'm a single guy who lives by himself. I could of got a basic plan for $10 a month and saved myself almost $200 a year for the last 3-4 years and received the exact same benefits I was receiving from a premium plan. Called Netflix today and was basically told sorry about my luck. So I have cancelled my subscription after being robbed of hundreds of dollars for nothing. Zero compensation offered for being mislead by a representative of Netflix, absolutely no care at all that a member was leaving after having Netflix for over 15 years. In all honesty with the content included lately I'd advise everyone to switch to one of the other providers with better content and clearly better customer service. I understand the update to stop people from sharing their Netflix accounts and I to could of scammed them and just had a basic account and shared my password with multiple people. But I paid for premium so that I could share with other people and it turns out that instead of supporting the company that provides me with entertainment with the accurate member rate and not scamming them, they were scamming me the entire time. Why would a single guy who lives by himself need the ability to watch on 4 separate devices at the same time and download on 6 different devices at the same time. Why would I agree to all of those add-ons that were explained to me by a representative If I didn't think it was part of sharing with my family as explained to me by an employee of Netflix. 10 year member lost and hopefully many more. Congrats Netflix your greed will cost you in the end. Sincerely scammed out of hundreds of dollars by Netflix.

PLEASE, I REQUEST SOMEONE TO LISTEN TO MY CALL CENTRE CALLS ATTEMPT."
NETFLIX IS SO INCREDIBLE WITH CUSTOMERS ALLOWING A RIPPE OFF AND THEY WILL NEVER INVESTIGATE YOUR ISSUE, BEING SO IRRESPONSIBLE WITH THEIR CLIENTS. IT'S VERY ANNOYING FEELING THAT NO ONE IS Willing TO HELP YOU.

Netflix is in almost everyone's home, yet they really seem not to care solving problems or to respect their customers due too many excuses + Blaming much on customer End, and worse they claim giving credits while they didn't and they refuse listening to previous records.

We subscribed to STANDARD Using brother Email. We renew IT whenever needed. So the story as Follows

December 28th, 2022. We paid Standard which allows you use to screens at the same time. Out of sudden the screen should ANNOYING renewal messages by the second week. And SERVICE STOPPED ON 17TH JANUARY 2023...
I called to address the issue. There are too many excuses in every call and never solution and they go like "You want to cancel your account or pay new fees?"

No solition.
1-they tried pointing at the due date. That it is recorded to be 17th of every month and so service stopped even though you are ripped off because this is how it is.

2- someone has upgraded to 4 screens and that is why it stopped on the 17th. The Lady Agent at probably second call. Informed me that THE UPGRADE CAN JUST HAPPEN SIMPLY BY PRESSING YES TO IT. They blamed it on us... I tried to explain that you created the sharing service, so you must protect who ever paid by at least a conformation or an informative email saying that someone has upgraded... when i said this probably happened by mistake. They said it is your fault to share your account... I can't believe they created a sharing service and no confirmation for any addition and BLAME IT ON YOU FOR SHARING. I thought this is what their business all about. SHARING...Guess what was the respond by one of the agents " This is how it is, we can't offer anything."

- Credibility Gap was the worst and felt insulted and belittled by thatwas the worset.
One of the time waste attempts. They offered 25% off if i renew subscription and simply forgetting about the 11 days i was deprived of. I refused obviously. BUT TODAY 14TH FEB 2023 QATAR TIME. I CALLED AND THEY WEREN'T COOPERATIVE PLUS THE AGENT CLAIMED I WAS CREDITED 15 $ AND THEY RETURNED MY SCREEN AND ALLOWED TO USE THE SERVICE ON JANUARY 2023, ADDRESSING THAT MY ISSUE WAS SOLVED... I SAID THAT IS NOT A FACT AND THE SCREEN STILL OFF SINCE JAN 17TH 2023. ASKING HIM TO INVESTIGATE AND LISTEN TO PREVIOUS CALSS... AGENT CARELESSLY SAID NOTHING TO INVESTIGATE AND NOT NECESSARY TO LISTEN TO RECORDS...
I CAN'T BELIEVE THEY SIMPLY CLAIM THAT I WAS CREDITED AND ISSIE WAS SOLVED AND IMPOSE THAT FALSE ASSUMPTION AND NOT WILLING TO BELIEVE ME NOR LISTEN TO PREVIOUS RECORDS THAT PROVES MY SOLUTION HAS NEVER BEEN SOLVED AND STILL I'M DEPRIVED FROM THOSE 11 DAYS..

A Day Without a Mexican
Ohhh almost forgot... toata lumea stie... noi doar ne folosim cu scarba...

I was a subscriber for several years several years ago and cancelled because after a while I wasn't watching it at all. Whenever I searched for anything they never had it. They were so disorganised, nothing in alphabetical order, pictures with the names of films or shows on them that I usually couldn't even see or read, it was a real struggle, many shows/films under the wrong categories, and not a lot to my taste anyway, not that I could find anyhow. I requested on more than one occasion that they add an alphabetical list somewhere of everything that was on currently and was told that was a great idea, but of course they never did anything about it. I ultimately cancelled and that was my main reason - I couldn't find anything and wasn't even watching it any more.

Three things I really hate about the actual viewing of netflix are that if you want to watch the credits, or sometimes even want to see the end of something before the credits, you've got to have the remote control handy and rush to click on watch credits before they cut it off, that the next episode plays after cutting off the beginning and you've got to rewind, and that they pause the show/film midstream to ask if you want to continue watching. I really think these things should be the other way round. They should play everything from beginning to end, not stop and ask if you're still watching, and give people the option to skip the credits if that's what they want to do. It's not their place to worry about customers' use of data. I've got enough to play it 24/7, and I'm sure I'm not alone.

I just decided to do what was supposed to be a 30 day free trial to see if anything had changed for the better, but no, and to top it off they cut off my trial abruptly and early and when I asked why, they said it was to prevent fraud because they (probably a robot rather than a person) had decided that there was unusual activity on my account, so they suddenly cancelled it. I told them it was no different to my activity when I was a subscriber in the past. On top of that, the free trial was an upgrade to the premium version, which meant I should have been able to have a lot more activity than I actually did if there were other people also watching it. They said if I wanted to join I'd have to use a different method of payment, and I didn't do anything to warrant this treatment, it was their doing, and I only have one method of payment. If I did join, which I don't plan to, what's to stop this sudden cancelling of my account again and again if their technology decides to do so? All the netflix person had to offer was a refund of my last month's subscription (which didn't apply this time) and to tell me I'd have to use a different method of payment. Their support is worse than it used to be. At least they used to be more friendly and pay more attention to what was said to them, even if they didn't do anything about it.

Good service
Good site
Good movie
Good animation
Good campany
Good UX
Good business
Good idea
Good price

Customer service is the worst thing ive seen this of the 49th parallel!
I've been a client of many years now and i just cant believe that we live in a society that could not give a $#*! about CUSTOMER SERVICE,, IT USED TO BE "the CUSTOMER is always right" that's a load of crap.
NETFLIX has enough nerve to double and triple it's monthly payments which went on for several months in 2017... we confronted them about it and they gave us 2 months free for all payments they red's (it was more than 2 months that's for sure it was several monthe) and they said to get rest from your bank... needless to say the bank said they were foolish and the laughed us out the door saying "that's a NETFLIX problem" we called NETFLIX and they refused to pay, we sucked up the cost (of all those payments) and moved on.
FLASH FORWARD TO TODAY...
Same thing happens since January 2018 to present day NETFLIX has taken not 1... not 3... YES COUNTEM A RECORD SEVEN TIMES, SEVEN PAYMENTS OF 13.99 THATS 97.93!
After November 2017 we were "assured that this second account was closed and never to be opened again)... somehow this acct was re opened and NETFLIX charged us. We tried to explain to VERY BAD CUSTOMER SERVICE AGENT that that acct somehow was reopened after we'd been ASSURED it wouldnt be and ive asked for something in return for them remove 97.93 (2018) and well over a hundred dollars in 2017.
Now NETFLIX flat out refuseS to budge any not assume any responsibility and basically laughed as I asked for a refund or exchange for a few months free considering that with all payments they'd taken would be over a year free. They refuse to even give a month free.
So would I recommend NETFLIX not after I found out they DO NOT CARE about their CUSTOMERS, WE'RE JUST $$$$$$$ SIGNS.
NOW IM ON A MISSION TO TELL EVERYONE I MEET NEVER TO BECOME A MEMBER OF NETFLIX... TERRIBLE CUSTOMER SERVICE TERRIBLE
SIGN DISSATISFIED CUSTOMER

I have been with Netflix for almost ten years and now I am done with them. Back in the beginning it was a great service, stream and one DVD out at a time for $9.99 a month... it was a great deal. I am now at $24.82 a month to stream and can have two DVD's out at a time... now the problem.

They hype you can keep the DVD's as long as you want and no late fee but why would you want to do that when the big selling point is you can get as many DVD's as your heart desires just by simply mailing back the postage paid DVD as soon as your done? What they don't tell you is that the average turn around time from shipping you the DVD, you getting it, you sending it back the next day, them getting it and sending you another is six days. There are on average thirty days a month so the most DVD's you can get a month is five. Then there is their poor quality control of sending out unplayable DVD's due to scratches or cracks. I average at least one of these a month so take your five down to four. Sure they will send you another after you tell them the problem with it but go back to the turn around time I mentioned earlier. Now I mentioned in the beginning that I get two DVD's out at a time but that doesn't mean that I will get two DVD's at a time from them even when I sent the two prior DVD's back at the exact same time. I don't know who is to blame here for this one, be it the US postal system or if Thing1 and Thing 2 work for Netflix and each processes my returned DVD's differently. Regardless of who is to blame for that it changes how many DVD's you will get a month. I average between eight and nine DVD's received a month and of that at least one is unplayable so I am down to seven to eight DVD's I can actually watch. Now the cost. I pay $11.99 for the privilege of having two DVD's out at a time and I religiously send them back the very next day so I can get the most bang for my buck. So going with the high of eight (honestly closer to seven) playable DVD's a month at the cost of $11.99 I am paying $1.50 per DVD, Redbox is $1.50 and they have new releases weeks before Netflix. Now that price goes up if you are only getting one DVD out at a time to $2.00 per DVD based on the average of four playable DVD's a month. The only single benefit to a Netflix DVD plan is to see movies that have long left the rent que of your local Redbox.

Finally the latest stunt from Netflix, the switching of the five star rating system to a binary rating system is really the last straw for me. This is obviously a move to make things for the millennials user friendly, don't want to overwork their brains with that "old school" thing called thinking. After all any window licker can make a yes or no decision. I liked the star rating and from the number of stars shown on movies based on my ratings I could easily target what to watch. Now with the new mindless rating system I will no longer have that simple way to target what I might want to watch but now will have to read the synopsis and try to decide from it if it is a movie I want to watch.

In short stay away from the DVD plans as they are not worth the cost unless you are after old movies long gone from your local Redbox que.

A year ago, I would have given them a "Highly Recommended" review - now, not even close. I used to *love* Netflix - via the online browsing it was easy to use, easy to see which movies I've already watched, and it showed ratings (via 1 to 5 stars) for each movie/show. I have had a Netflix account for over 10 years. However, I have in the last few months given up my DVD account because since they split from Netflix.com and became DVD.com, I did not receive my DVD's in a timely fashion (they started slowing down the turn-around time from 1-2 days to 3-4 days) nor do they receive them and credit my account (as having been received so I get the next DVD) as they take several days to receive them now (from 1-2 days to 3-5 days!). I called to complain several times, and because it got worse instead of better, I finally cancelled the DVD portion of my account.

I am also becoming less and less enamored with the streaming side as well. They keep making changes to it, and they aren't good changes. When you go online to view and select movies to put in your queue (PC-based for me as I don't do iPhone stuff), the whole selection process has changed. You used to be able to see the synopsis, a short list of cast, the year it was put out, the star rating, whether it was in your queue or not, and if you'd already watched it. The star-rating system is gone now, so you don't see the rating on the show - instead, you have to watch it (before I wouldn't waste my time with 1-star movies) and if it's a bad movie, you've just wasted your time - plus, you can't rate it with stars: it is either a 'thumbs up' or thumbs down' rating. Additionally, when browsing the movies/shows, you can no longer tell if you've already watched something as the notifications for that are gone now as well. For me, this is basically one thing that separated the other online streaming providers from Netflix: the rating system and the ability to tell if you've already watched it or not.

Having said all that, I will say that Netflix's customer service is tops - too bad the online/browsing experience has changed for the worse.:-( I also gave ratings (below in Detailed Ratings) based on how the service is NOW.

I'm now going to be looking at alternatives to Netflix such as Amazon or something else more user-friendly. Netflix needs to learn that there is just some things you don't mess with, and that is the user-interaction in the PC browsing mode. Bring back the old style, or continue to lose customers!