3 reviews for Nihao are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
3 helpful votes

DONT BUY FROM THIS WEBSITE IS A FRAUD!
December 9, 2022

I MADE MY ORDER ON NOV 05 AND HAVEN'T RECEIVED YET!
Firstable they took like one week to see if the items I ordered are in stock what a damn joke Ik
Next when you items are out of stock they wanted to give me store credit... for what reason I would like to get my half or order lets suppose $20 dollars not counting the $50 dollars they charge for shipping. Ok they wanted to give me $20 dollars in store credit and said NO there is no way I would like to order from you again and also with $20 dollars I bought like 20 purses there is not way if I made a new order I can buy 20 purses with $20 bucks if the cost of shipping is over $20 you got me... where is my lost money?
After refusing to get a store credit they gave an option to add items to my cart it should be just $20 to cover my items that was out of stock and they gonna cover everything and gonna send my items with my previous order and I said well ok...but that's not all they still said its gonna take another week to check if your new items are in stock $#*!!
I made my order on Nov 6 and I haven't received my packages yet.
Once I noticed the tracking number is not working I contacted them cause idk how long my packages are. Once they sent me notifications my package has been shipped I don't have access to my tracking number, well I been contacting them and IS UNBELIEVABLE HOW THEY BEEN CLOSING, TRANSFER, AND IGNORING MY CHAT AND THEY BEEN ASKING MY ORDER NUMBER LIKE 5 TIMES THEY JUST WANNA DISTRACTED ME WITH THEIR STUPID QUESTIONS.
IS A HORRIBLE CUSTOMER SERVICE AND NOT HELPFUL I STILL DONT KNOW WHERE MY PACKAGES ARE AND I SPENT OVER $200 DOLLARS.
AND DON'T COMMENT MY POST YOU $#*!ING LIARS.

Tip for consumers:

DO NOT BUY FROM THIS WEBSITE IS A FRAUD!!!

Date of experience: December 9, 2022
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