Partzilla has a rating of 4.4 stars from 1,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
I looked at the installing video that was very helpful. I noticed that the installer was using taper bearings which are better than the OME bearings. The parts website should even me more options. I'm returning what I have and get the upgrade kit.
After waiting for my part I received a terribly packaged part " that shipped from GA to SC" the packag was falling apart oversized for the yamaha starter relay and was bouncing all around inside the box. I'm honestly surprised it didn't fall out of the shipping box due to large holes.The part appeared to be used I emailed customer service and we'll see what they send me. This was my first time using partzilla and wasn't what I was expecting it was very disappointing.
No one has a better parts look up or more parts in stock. Unfortunately shipping is usually very expensive and very slow. Small things like washers and bolts can cost as much as $20 to ship and as long as 2 weeks to receive.
I order parts for my son who lives overseas. He has a motorcycle and where he lives he cannot get parts for it. He looks up what he needs, I go to Partzilla and bam! Order the parts and they come so fast, and fragile things, like the air filter was packed like it was stained glass. I love this company. I am a senior mother who knows nothing about motorcycles and their parts and once called because I wasn't sure and they helped me pronto. Great company.
I couldn't find the part anywhere, and if I did, it was about 2-3 times the price it should be. Got it from Partzilla and was a good price and delivered on time. Cable is working well. Will use Partzilla again for aftermarket parts moving forward!
I needed some parts for my Kawasaki Vulcan, 4 shoulder bolt holders, 4 O-rings. The shoulder bolt holders at Kawasaki were 5.99 each at Partzilla 3.99, O-rings at Kawasaki 3.99 each at Partzilla 1.99. I did not have the time to go to the Kawasaki dealer, I would have needed to order on line. The cost savings was minor, shipping for both were the same. Partzilla had what I needed and delivery was in 3 days. I am satisfied with my order and the service with Partzilla.
Always very positive experience when ordering parts from Partszilla from selection to placing the order. My items are shipped promptly and well protected. Fair Price is always a factor and free shipping when level is reached makes Partszilla a parts business I will continue to use.
I have never used this company before, but my cousin recently gifted a 1992 Honda quad to my great-grandson (8 years old) and needed a headlight and bulb. I searched and searched until I found PartsZilla and their schematic of the quad on their site was awesome.
I will continue to use PartsZilla if I need any further parts for his quad.
I ordered some spark plugs and they were shipped quickly and were correct. I have ordered many parts from them with no issues at all. I needed to send some carburetor jets back and they told me just to keep them instead because the shipping wasn't worth it. Very nice.
I have been changing my carburetor on my four-wheeler frequently. Due to poor quality of the metal it was made of. Partzilla had exactly what I was looking for in quality and shipped it very quickly. Once I got it. I installed it and it fit perfectly and works great
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Glad you finally found a good carb. We appreciate the great review!