On 07/21/16, I placed an order for an iPhone 5C LCD Screen Full Assembly with Front Camera & Home Button (# AAPL-i5C-201) and iPhone 5C Bottom Screws (2 Pieces) - Black (# AAPL-i5C-115). The delivery of the product took a significantly longer time than stated on the website. I was never able to obtain any information on the shipping of these items nor any type of tracking number. When attempting to contact the "imaginary" Chat Live Support Staff, I was never connected and most of the time received a message stating that the staff with whom to chat were unavailable.

When I received my order much later than expected, I noted that the postal deliver accidently dropped the box containing my iPhone 5C parts a distance of approximately 4-feet. It did not appear that the iPhone 5C LCD screen had any visible cracks, but microscopic cracks could have definitely been formed when the package was accidently dropped. I have previously changed an iPhone 5S LCD Screen Full Assembly with Front Camera & Home Button and the battery in 3 separate iPhones without difficulty and no breakage or damage to the newly ordered products. I replaced the iPhone 5C LCD Screen Full Assembly with Front Camera & Home Button received from PhonePartWorld.com without any difficulty. Within a short time of using the new screen, it developed a crack. I contacted Saman Kalantari (AKA Sam Kalan), CEO, PhonePartworld.com. He accused me of "dropping the phone and stated he would neither replace the screen nor offer a refund. I have filed a dispute with PayPal. I also informed him that I would pursue action in Small Claims Court if he did not honor his product warranty. He accused me of "threats and attempting to blackmail him." He would no longer respond to my e-mails.

Saman Kalantari (AKA Sam Kalan) of PhonePartWorld.com has had numerous negative complaints filed against him, and he/his company have been the topic of several internet sites as a "scam business." He does not offer the warranties on non-brand parts that he sells as genuine Apple parts, defective parts, or damaged parts. In addition to myself, he has become belligerent and abusive with numerous people that have had problems with the products that he sold to them that were either defective or damaged. It appears that he has never offered refunds or replacements as promised. Furthermore, I have been unable to find a full mailing address for Saman Kalantari (AKA Sam Kalan) of PhonePartWorld.com on any of the numerous websites that I have searched. Saman Kalantari (AKA Sam Kalan) refuses to provide said information and has informed me that he would never communicate with me again.

The manner in which Mr. Saman Kalantari (AKA Sam Kalan) has conducted the issues that I have experienced in dealing with the defective/damaged iPhone LCD screen has forced me to pursue other avenues of resolving my problems. I am filing complaints with the Apple.com Feedback, Federal Trade Commission, Nevada Attorney General and Secretary of State, Nevada Department of Consumer Affairs, and Consumer Complaints of USA.gov. I am having to go through this extra trouble in order to obtain a simple refund of $50.57 for an iPhone screen that is covered under the warranty listed on PhonePartWorld.com. Mr. Saman Kalantari (AKA Sam Kalan) is an unethical businessman who sells non-Apple or knock-off Apple products as genuine Apple products and parts without a legal Nevada business license.