Simple Tire should change the company name to Brutal Tire. Admittedly prices and specials are fair, but may possibly be an indication of you get what you pay for in the end. Placed my order, scheduled a convenient time with a local installer. My tires shipped via FedEx with a projected delivery window to meet my appointment needs. As soon as my tires shipped, uh-oh... SimpleTire contacted me to advise that time slot was not available. Now, tires are held captive by FedEx enroute to the installer and can not be reconsigned to another installer or my residence. SImple Tire installer is now unable to accommodate for another week. I already took a day off from work and now will need to request a second day off for the next appointment. Any effort to contact customer service is futile, never able to speak with a live agent to try to remedy the scheduling issues. There is no communication between Simple Tire and the installer, so everything is a complete surprise to them when you show up at their location.

Fast forward to install day... I arrive at 845 am and advise staff I will be waiting. In the meantime, no less than three other customers that arrived after me are in and out ahead of me with far more involved repairs than simply removing and replacing four tires. After three hours of waiting I stepped out for some coffee and eventually made my way back home to wait. Take note, my install was prepaid with my tire order. Money is already in the installers pocket. My work should have been prioritized due to that fact. Six hours layer I get the call my vehicle is complete. Upon arrival to retrieve my vehicle I am presented with a $112 invoice for the installation which was prepaid with my order. Now staff is trying to contact Dealer Services in an effort to verify installation was prepaid. Simple Tire fails to answer the phones for several minutes. Finally, contact customer service that s unable to make a determination on the bill and needs to call back.

All in all, good prices if you have the time and patience to deal with nonsense. This was my first experience and will never use this service again. If you should venture down this route, I would recommend having tires shipped to your residence and find your own installer that can meet your needs. Once again, that is a huge hassle, just support your local tire shop, most will meet the advertised prices anyway.