Order ID: *******9950
My story: I made order with Snapdeal (clothing) some size Issue return it, here my Struggle starts
1. SNAPDEAL site not Worked for Return and Invoice 2. No reverse pick up arranged 3. Two different Address provided for Return the product (concludes one after I contacted) 4. I had couriered the product, Returned Product came back to me because address problem
5. No Response for 10- days (even regularly contacted by phone, Phone bill makes 200+Rupess) 6. Second time also no REVERSE PICK UP arranged
SERVICES OF SNAPDEAL to CUSTOMERS by their Staff:
7. Blaming, Harassing customers (making phone calls) That I had PROVIDED WRONG ADDRESS on courier
8. Mean while the courier at DELHI Arranged REVERSE PICK UP which had to be done before a MONTH BEFORE 9.
Some one calls from SNAPDEAL asks about story SNAPDEAL thinks customers are at their service
10. Courier delivered to the destination address provided by SNAPDEAL on 2 feb 2016 SNAPDEAL accused me that I had mentioned wrong address on courier (making phone calls) if I mentioned wrong address how snapdeal got the product 11. I got a phone call from SNAPDEAL(on 3 feb 2016) that they got the product on 2-feb 2016, still troubling customers that they Initiate refund on freecharge wallet, I sad no and I want my Refund should be on method of Payment what I had used.
I can't Imagine SNAPDEAL services and support, for single order they makes more than a month blaming me every time, wasting my time, effort and money(making calls to snapdeal) causes MENTAL HARASSMENT to Customers even their is nothing wrong from my side
So, please don't do this to others thanks