United healthcare as one of many insurance providers in the United States are more interested in profit over patients well-being. The company I used to work for had Humana insurance company and in August they switch to United HealthCare with my 43 years of diabetes. It took me until the middle of October to get all of my information transferred and in sequence with UnitedHealthcare I went three months paying out of pocket. Expenses for my pharmacy and for my durable medical equipment until all the ducks were in a row I've now moved into a new home here in Texas and switch pharmacies same brand Walgreens but different outlet. I'm trying to refill medication's and they're telling me that the prior authorization expired on March 30 we're now in May 9 and why wouldn't your insurance provider reach out to your caregivers and request updated records to renew their six month prior authorization on a medication I've been taking for 15 years or longer. It's absolutely stupid to submit a six month prior authorization even if my medication were to change all they have to do it. That time is request a new prior authorization versus going through a headache every six months it sounds like to get a new prior authorization for the same medication. I'm taking over 15 years other medication. I've been on for 43 years, so why are they not submitting minimum one year or five year prior authorization what's the big F deal? So now that they're trying to fill the prescription now they have to go through the 2 1/2 to 3 weeks, which will take four weeks process to get the prior authorization approved, and then the insurance companies gonna deny the first approval and tell you to take a generic brand instead of the brand that you're currently on which was the brand that your other provider told you to take And then you're gonna lose another two or three weeks To get that brand approved meanwhile as I'm slowly dying here because of the incompetence of setting up tickers for the customers renew dates and be ahead of it, which is what I should be and typically I am, but with the headache of getting everything approved between August and October of last year Typically my prior authorizations are good for one year I had no idea that this one was a six month. It's absolutely ridiculous and you pay hundreds of dollars and thousands of dollars to your insurance company to do nothing for you other than take your money and raise your blood pressure every time you try to get something taken care of.
Thank God, I had my doctor visit last Friday when they ask you the questionnaire to find out your mental state because I answered that I was in good mental state and hadn't thought about anything dangerous to myself after today. It's like what the heck why?
Too bad I don't have the same healthcare. Our Congress has where I don't have to worry about paying for it. Anyhow United HealthCare is terrible Humana insurance is not so great and the worst thing about these companies is you have to get your durable medical supplies through a third-party supplier instead of direct from the manufacturer so now there's another hand in the pie taking money on your durable medical equipment you can't win no matter what you try or what you do we're in the month of May. There's no way I'll meet my out-of-pocket in time. To take advantage of the 80% coverage and last year the transition took so long I was screwed out of my fourth quarter shipment of durable medical equipment which physically cost me $1200