To date, I am still trying to get them to right their wrong here. I AM NOT INTERESTED IN JUST ANY PAIR OF EARRINGS. I WANT THE EARRINGS I PAID FOR, WHICH ARE A RARE FIND FROM A PRIOR COLLECTION. THE FINANCIAL LOSS AND STRESS THEY CAUSED ME IS VALUED FAR MORE THAN THE VALUE OF THE EARRINGS. The RetailMeNot cash back offer is no longer effective. They are dishonest and claim they provided a refund of the ship fee, but they did not. They merely canceled the order. I informed VC repeatedly that I would repurchase the earrings but I needed the voucher from them to not pay more than I paid on the original purchase. While in reconciliation process and waiting far too long for responses, they posted my earrings for sale and sold them to someone else. I insisted that VC reinstate my order AND inform the buyer that THESE earrings were already purchased. VC currently has the earrings, and has not mailed them out to the buyer. I HAVE INFORMED VC THAT THEY MUST CANCEL THAT ORDER AND SEND ME MY EARRINGS. THIS IS ALL DUE TO THEIR ERROR. This is the only resolution I see short of a lawsuit. Their business practices are highly suspect. Several other reviewers have stated that VC is wrongly canceling their orders also. Sellers are not receiving back their goods.
I read another 1 star review by a seller who stated that the buyer had claimed there was no Hermes bag in the box received, and VC simply stated that it wasn't suppose to go to the buyer and was being investigated. AN HERMES BAG. SERIOUSLY? AFTER READING THROUGH THE 1 STAR REVIEWS, I WONDER IF VC IS KEEPING ITEMS FOR THEIR OWN PERSONAL REASONS/GAIN? IF THIS IS NOT THE CASE, THEN PLEASE BUYERS BEWARE: AT BEST, VC DOES NOT HAVE EXPERT CHANEL AUTHENTICATORS and THEY DO NOT HAVE THE EXPERTISE TO DIFFERENTIATE WHAT IS FAKE FROM WHAT IS REAL. THEY CAUSE MORE TROUBLE THAN ANYTHING ELSE.