Walmart MoneyCardReviews 323

I've used my walmart card for years but for some reason my card want work whatsoever I've called the only number they are no help at all it further upsets me I give them my info they say wonderful thank you but they refuse to help me get my card working again I've called over dozen times I have over 100 dollars on my card I can't use or get where do I go from here? I'm beyond fed up I want my money off this walmart card so I can close my account for good

Due to "system errors" cards can NOT be activated - shortest hold time with customer service was 18 minutes. They could not help- stated there were system errors and card may not be able to be activated for 1 to 2 days.
Card was needed to pay bill wich will now be late and incur late fees - Thanks for nothing walmart - A worthless card - Never buying one again and informing all friends and follwers to avoid this card

Their customer service phone line is running by an Indian SCAM company. They are refusing to send a refund check of my closed account balance. They are just wasting my time. Liars! Called them 6-7 times and they said "follow the e-mails, no problem we will send you a check" (And phone had always been picked up by people with THICK accent. So it makes me think that they're not even located in US!) I have been dealing with these scammers for couple of months. I know that they don't believe in god or being a good person. Just pure evil these people are! If anyone see this message, Please help me! And stay away from these creatures!

Walmart Green dot money card is a scam. DO NOT PURCHASE WALMART GREEN DOT MONEY CARD. Walmart blocked me from using the money on my green dot card. I spoke to 20 different managers in one week. One will lie to me and tell me my refund is it the mail. Another manager will lie to me and tell me my money is pending. Another manager will lie to me and say it is being reviewed. Another manager will lie and say it is being processed. Walmart sent me a check for ONE CENT. Walmart owe me a refund for $65.94. I ordered a television from Best Buy. Walmart Green dot money card declined my transaction. I am sueing.Walmart Green dot money card through the BETTER BUSINESS BUREAU. I have been waiting over 30 days for my money to be returned to me from Walmart Green dot money card. The card is a SCAM. The managers are all liars, and refused to refund your money. Don't buy Walmart Green dot money card under any circumstances.

I have used this card for several years with no problem until the last year they claim I have overdraft on my account and less than eight hours after they claim the overdraft took place they charged me an overdraft fee.which their policy says you have twenty four hours to bring the account to a positive balance. Problem is my account never went into a negative balance as verified by phone the minute I got the notification that my transaction was covered by the owner draft they took the overdraft fee out on my account and I still have a positive balance.my account never went into a negative balance yet they say I have to wait for a investigation team to review it could be two weeks before I get my money back.I would not recommend getting a Walmart money card and in tend on canceling my account in two weeks when I can get my direct deposit info change

If I could give ZERO stars I would! Had tax check supposed to be deposited and all of a sudden got a check with OVER $200 missing and they said it was fees. 1st off I know for facts that all the account numbers and everything were correct there should not have been any issues but how the heck you gonna charge someone OVER $200 in fees! DO NOT GET this card

I had 3 fraud transactions in January for charge done at a Sam's club for$381 and change called immediately and was told I had to wait until they posted to file a dispute. I waited and filed the dispute was given provisional credit and then had to call 3 times for my replacement card. I could not have done the charges in NC due to I live in AZ. On April 16 they took back the provincial credit and stated they found not fraud. I felt violated and attacked for the truth. If I was a person who file disputes consistently or frequently I would understand but this was the first time I filed a dispute and when I spoke with a representative she basically told me I lied to get my way. I will be filing charges with the regulatory authorities about this bank and hope to shut it down. Walmart should review the customer complaints and reconsider banking with go bank

This is a circle of stupid. I closed my account which for some dumb reason they closed my son's account. He now has no access to his funds what he gets from work. He is a minor child with a job. Not only is the website and app always broken, but they are holding his funds hostage for 3 weeks. Per Walmart Money Card's fault they closed his account. Now they want to make him submit documents to "verify" his account in order for him to get his money (that they are holding) in a check for. He has to wait 3 weeks after all that stupid riff raff is submitted. The agents are not good English speakers and their language barriers and accents make simple communication very difficult. None of these documents were needed to create the card/account. Now he has to get a real bank account and still wait on his actual money that was on the card. This is a circle of stupid! Walmart you seriously need to do better. I am pretty sure Sam Walton would be disappointed at what ridiculousness the company has turned into. Should have just stuck with stores and gas. Really holding someone's money after closing the wrong account is beyond bonkers.

Be careful using this place I bought my daughter one for her birthday and put 75 dollars on it she tried using it at king soopers it was declined and king soopers even called corporate for me and the money was never taken out from the store but green dot still took the money and when I called them every single person I talked to was rude even the supervisor and they are refusing to put the money back on even the manager of the store tried explaining to them the money was not taken out at the store and the guy on the phone wouldn't even listen to him kept cutting him off and then had the nerve to tell me to look at my account on the phone and tells me "CANT YOU SEE WITH YOUR EYES THE MONEY WAS USED AT KING SOOPERS" like what who are u and what kind of company is this well they are thefts and now the card is saying I'm in the negative of 11 dollars cause they are adding 5 dollars a month well u can keep adding that on there cause you won't be getting any money from me your company owes me 75 take it out of that

I tried cash back at cvs. The money was taken off my card and just disappeared. No refund after filig dispute.

I've been using this card for a few years. Lately it's gone down hill. I go to check my balance and it says not at this time try back later. Not happy with this card anymore..

The company made an error when issuing out my card by sending to the wrong address. I was asked to send in new verification and card would be mailed out that day so I could I receive it in 7 to 10 days. I called back to check and it has not been mailed out. I followed up today and learned it was just mailed on yesterday. I requested to speak with supervisor. The person hung up. So I called again, and got a different rep who stated a card would be expedited in 3 days. The call hung up while verifying my info. I called back. The next rep said they could not expedite a card, was extremely rude and gave me the run around. I thanked him for his time and hung up. Now, my funds are held up with no estimated date of when I will be able to receive them.

I will never buy another Walmart money card or a green dot,,i never made it out the door of Walmart ànd got my money stolen off my card and I call their sucky customer service and they kept wanting to hang up on me and tell me the same thing.they are the stupidest bunch I have ever dealt with and will never do it again.

I have used my Walmart Debit card for at least 10 years. I had minimal problems until about 2 Years ago. There is NO security offered to protect your [CASH] They will hand your money out to businesses who are [Claiming] to ship, but don't. Customer service is a Joke. You can Hardly understand the representatives because of the Language Barrier. NO HELP, and I had to argue with and threaten the Merchant to refund my money. Most recently, some small charges were placed on my card which I did not authorize.They were I Phone related charges for Utility apps. I do NOT own an I Phone and never will. After disputing the charges, the Clown Show security investigators say that [I] authorized the Charges and will subtract them from my balance. A 10 year purchase history shows NO transactions for ANY Phone related apps. I use a Flip Phone for calls and a Home PC for ALL transactions. USERS BEWARE! If you have the [Guts] to use the card, then make sure your balance is kept below $20.00 at all times except for a quick load for a Right Now purchase. The above listed Scam caused me to cancel the Card and ask for Re-issue. It took more then 5 phone calls to clueless receptionists and close to 1 month for a Replacement Card. I have read most of the other listed negative reviews. THEY ARE CORRECT! Good Luck with the Walmart Cash Debit Cards.

Walmart has Customer Service in India, Philippines and other countries. They are scamming Americans out of our Money. I've just recently purchased a card and after getting home I realize that my card had been compromised and all my money was stolen. After countless calls to the customer service they are located in other countries mind you, they continuously hang up the phone and they never return your money. I was devastated I had to pay a important bill and they stole from my family. As I do my research, I come to find that this is infact a scam to Steal from Americans. Multiple victims are suffering such as myself, Walmart MUST be held accountable for this, it has to stop. Please join me in a Class Action lawsuit against Walmart and it's affiliates who hire scammers in other countries to steal our hard earned money. Ebony Hobbs/ *******@yahoo.com Let's work together and get the Justice we deserve. The People vs Walmart

This card is a money making scam, get charged for everything but purchases. You pay to add money, to remove money and you pay a month charge just for having this scam card.

I was scammed into buying 10 cards four months ago and putting $500 on each card. I never gave the scammers the card numbers and instead have been trying to get refunded since but every time I call I can tell it's a foreign country and they always hang up on me or get disconnected but NEVER call back. The times I have been disconnected is probably over 20! I used down one card and was refunded $1000 total. I am still waiting for the $3500 and at this point they're telling me the money has already been spent or refunded and both are incorrect.
If I do not get the remaining money soon, I will have to bring my lawyer into this because this is absolutely the worst customer service that I have ever experienced in my life! For some reason it seems like a scam because they are not giving me the remainder of the $3500. Beware!

I was extremely satisfied with the Walmart money card until this last experience. Someone changed my email and phone number on my account and cleared it out. When I called to dispute the charges they wouldn't talk to me because my phone number didn't match even though everything else matched. It started when I received a call from them checking on charges in Miami when I live in South Carolina. I think it may be one of their employees because it was hacked while I was one the phone with them. Shame because up until this issue, it was everything I was looking for.

My dad mistakenly purchased these as gift cards. They want your SSN to activate the account (red flag much?) and send out your new cards. Upon activation you will immediately be charged with a maintenance fee that you are not warned about, and bothered with requests to direct deposit your paychecks into this new card. If you didn't know of the immediate fees, and, like me, emptied the card onto something like Amazon or Steam Games, congratulations, your card is now overdrawn! Customer service is hit and miss; they might pick up the phone, but you are often told the wait time is less than 1 minute, and no one picks up the phone. When you do get an answer you are likely to be confronted with someone with a very thick Indian accent that does not speak English well (red flag again?)... After arguing with them that it is ridiculous that you are charged a maintenance fee right after activating a card and trying to close the account soon after, your account is still not showing closed! Let's get back on the line with someone from overseas asking for our SSN again, because it totaly doesn't make anyone feel uncomfortable EVER!

Bottom line, not a gift card. Might be ok for a parent funding a student, or teaching responsibility to a teen, but that is if you trust it enough (I don't). There are many other options including actual bank accounts with trusted local banks, and phone apps that allow money transfers without charges. Weigh your options.

(Please don't ever give out your full SSN over the phone to anyone! If you don't feel comfortable hang up and call the company directly or use a different number!)