MyFax
Questions & Answers

Hello Helen M, Thank you for your message to us, You may cancel your MyFax account directly online (Update Account> Billing Tab> Next payment Date), through our 24/7 phone support at 1-866-378-2373 or through our live chat support available using the direct link provided- https://www.myfax.com/support. If you would like me to assist you directly, please message us at socialsupport@myfax.com with your account details and we will be happy to help. Thanks so much,^MS

Hello Marina, Thank you for your message to us. We do provide 24/7 customer support at 1-866-563-9212 or through our online chat available at https://www.myfax.com/cancel. If you would like me to assist you directly, please message me at socialsupport@myfax.com with your account details and I will be happy to help. Thanks so much,^FM

Hello Reed, should you decide not to keep your account with us, we do provide 24/7 phone support at 1-866-563-9212 as well as live chat available on the website at https://www.myfax.com. If you use the mobile App for iOS or Android you may email support from within the settings field to action this request. We can confirm closure once we have validated security. Please also feel free to message our team at socialsupport@myfax.com for additional assistance. Thank you,^FM

It is a scam service, they will not fix your problem, cancel and call your bank for a charge back. They are offering a service they do not provide.

Because they can. I am sorry if that sounds flippant, but it is the truth and there is no other logical reason for it. Please note that they don't charge by the page, but rather by the minute and they purposely use a very small bandwidth to send pages.

If they canceled your account, the login won't work! Mine doesn't work anymore and I know for sure that it's right.