Question 1

where did the money on my card go? why was my acct. closed without notice?should I file a dispute? is there anyone who knows anything ?get a lawyer?

Accepted Answer

Hello Erin,

We can look into what happened with your account. Please email us at social@netspend.com for assistance.

Thank you,
Netspend

Question 2

I won my dispute on march 2nd, when can i get my money?

Accepted Answer

Hi Emily,

We are happy to hear that you won your dispute! If you are still waiting, please email us at social@netspend.com and we will be glad to help.

Thank you,

NetSpend

Question 3

There is a restriction on my card because of too much activity. I have $760.00 on my account and I can't access it and my rent is due tomorrow.

Accepted Answer

Hello Debra, We will be gladly to assist you with your concerns regarding the restriction on the account. May you please reach out to us at social@netspend.com

NetSpend
Questions & Answers

where did the money on my card go? why was my acct. closed without notice?should I file a dispute? is there anyone who knows anything ?get a lawyer?

I won my dispute on march 2nd, when can i get my money?

There is a restriction on my card because of too much activity. I have $760.00 on my account and I can't access it and my rent is due tomorrow.

Why do I need a photo copy of my license and social security number. You have all my info I should not have to provide a picture of it.

My husband purchased a NetSpend Reload card so I could pay a bill my taxes and it was at Walmart and it said it was activated well it wasn't so I call

You think it's okay to mess with peoples finances? Can't pay their bills? Something has to be done about metabank and netspend. It's a joke...

Direct deposit already have an account are we talk to customer service just need to know where to go direct deposit my check

How to verify my account

Someone hacked into our account and a restriction was placed on it so that no one can access it... including us. We've filed endless docume

Is there anyway I can use my NetSpend card that I have now to get the money off of my old account like I canceled or deactivated?

Have a question?
Ask to get answers from the NetSpend staff and other customers.

NetSpendQuestions & Answers

Have a question? Ask to get answers from the NetSpend staff and other customers.

NetSpend
Questions & Answers

Have a question?
Ask to get answers from the NetSpend staff and other customers.