Sleep Number
Questions & Answers

For sleep number mattresses...YOU pay for return shipping even though it doesn't cost $249 to ship it back they're going to make money off of it

You do and you are stuck with the very expensive adjustable frame. Something that should have been told to you when you purchased it. I was fortunate in that I ordered on the phone and the call was recorded so after they reviewed the call and found that the call taker had neglected to tell me this, they ended up taking everything back at their expense which saved me from having to keep that frame and lose thousands of dollars.