SWELL
Questions & Answers

Here’s what buyers have asked with answers from SWELL staff and previous consumers.

5
questions answered
0%
answered within 1 day
Answer:
They probably are authentic however like above says if they don't fit or the package gets lost they will not be helpful. Worst customer service I have dealt with in years.
By Patty W., over a year old

Question:

Is it legit

Answer:
I wouldn't recommend the site to anyone. Still never got refunded for my items!
By kate j., over a year old

Answer:
Somewhere between late and never. I ordered for a trip and it arrived while I was away. I gave them over 10 days
By del h., over a year old

Answer:
Hi Tyonna, it really depends on where you live. I'm lucky - I live close and pick my orders up from the warehouse. The one time I ordered for shipment, it came promptly. In terms of sizing, you can't really blame Swell for the variance. A lot of the skate/board brands have varied sizing so it can be hard to tell. I can tell you that in general, the Swell brand itself can run small and a lot of the material is on the thin side.
By Kaye M., over a year old


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Typical questions asked
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