I ordered on UO and a few days later they send me an email from VERIFYORDER@urbanoutfitters.com asking to send them my credit card's last four digits and my ID with my name on it. Should i do that or this is a scam?

Sally W.12/15/2015

I would call them directly to be sure. I did not get that email, but I would err on the side of caution...

C M.12/17/2015

Never provide personal information of this nature through email. It is not secure. Call the office and notify them this is happening. It's likely a scam.

Alexis M.12/16/2015

The customer service in the dot com center in Augusta, GA is staffed by some very unprofessional, untrustworthy employees, it depends whom you get
Some time ago, i bought through the online store items at their 30% sale, and the order went through fine, but at shipment time, they billed me full price, and it overdrew my bank account. The supervisor i spoke to, a Ms. Temples, was not very helpful, so i spoke to her supervisor and he got offended that i was complaining about the over-billing and ms. Temples' lack of assistance, he said she spent an hour in his office explaining my problem to him, but finally i got my account straightened out.
The headquarters in PA shows an extreme lack of accountability for what numbskulls in GA do.
I wish you the best in dealing with them

onesia t.12/15/2015

Definitely call and make sure that is very sketchy especially if you made an order and that information should of already been put on your Order