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How would you rate Amazon Prime?
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Vermont
1 review
0 helpful votes
Follow Brenda S.
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I have been a Prime member for 13 years and the increase in membership cost is understandable, not being able to find great deals any longer is disappointing, but 2-day delivery makes up for it a little. So why the one-star review? The last of my Christmas presents where out for delivery on 12/24, the delivery window was between 1 and 3:15 pm, at 3:15 it changed to before 10pm, at 10pm it changed to, will be delivered on 12/31. Well Amazon, if you want to tell me to F OFF, I will. I removed all my cards and cancelled my subscription.

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Won't renew
March 17, 2025

I pay a pretty hefty price for Amazon Prime, then have to pay more for most anything I want to watch and STILL have constant ads. Not worth it and I won't be renewing.

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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No new movies
January 4, 2025

Subscribing of prime videos is total waste of money. There is no new movies all are old movies. I want to unsubscribe this prime

Date of experience: January 4, 2025
Ohio
6 reviews
0 helpful votes
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Ok
March 23, 2024

Amazon Prime Video offers a vast selection of movies, TV shows, and original content at a competitive price. I appreciate the convenience of having all this entertainment bundled with my Prime membership. The ability to download content for offline viewing is especially handy for long flights or road trips. However, the interface could be more user-friendly, particularly when it comes to browsing and discovering new titles.

Date of experience: March 21, 2024
Armenia
15 reviews
2 helpful votes
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Amazon Prime Video is my go-to streaming service for its diverse selection of movies, TV shows, and original content. The platform offers something for everyone, from blockbuster hits to critically acclaimed series. I appreciate the seamless integration with my Amazon Prime membership, as well as the ability to download content for offline viewing. The competitive pricing makes it a great value for entertainment.

Date of experience: March 29, 2024
Kansas
2 reviews
1 helpful vote
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Blackmail is their mode
January 30, 2024

They offer you free membership for 30 days and tout that it is ad free. So you try it and suddenly they start adding ads to your shows with no way around them.unless of course you PAY more - only 2.99 more - the key is MORE. It's on top of the $14.99 you are already paying making the grand total around $18.00 a month. Is Amazon content worth that when they already have only 1/3 of their content included in the membership? I think not. I unsubscribed. Save yourself the disappointment.

Date of experience: January 30, 2024
New Hampshire
3 reviews
9 helpful votes
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Nothing comes in two days
December 26, 2023

Ordered many things with prime and Never received anything in two days! Talked to 9 customer service and a supervisor nobody had an answer for my questions. I never had talked to such terrible, stupid, dum people in my life where do they get them from. Prime is a ripoff service in New Hampshire because packages don't come in 2 days even if the sellers item says Prime on it. The best way is save money and have it come UPS.

Date of experience: December 26, 2023
France
1 review
2 helpful votes
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We are milk cows...
February 28, 2024

Enough is enough. Being compelled to pay to prevent publicity viewing or harassing is too much.
Tired and sick of this capitalistic view of the world.
Frankly, Amazon Prime Video production is not good and the catalog is full of crappy stuff.
We took it just for the Warner Pass. Amazon is a rip off.

Date of experience: February 28, 2024
North Carolina
1 review
1 helpful vote
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I pay for monthly membership for two day prime delivery and for the past couple months my merchandise is not being delivered on time!. Above frustrated at this point. Considering canceling my membership.

Date of experience: February 6, 2024
Florida
2 reviews
9 helpful votes
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I have been an Amazon prime member for 10 years and now they have started running advertisements within their programs and movies on Amazon prime video. If you want to avoid watching advertisements on Amazon prime, you must now upgrade by paying $2.99 extra a month to get ad free programming.
Like paying $139. A year to be a prime member is not enough? It's a shame Amazon has started nickel and diming it's Amazon prime members. I am opposing this extra fee by no longer subscribing to paid channel subscriptions through Amazon prime. I will go straight to the channel (STARZ, BritBox, HBO/Max, etc.) and purchase my programming subscriptions.

Date of experience: February 2, 2024

Overview

Amazon Prime has a rating of 2.5 stars from 447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon Prime most frequently mention customer service, credit card and business days. Amazon Prime ranks 3rd among Streaming Movies sites.

service
130
value
124
shipping
119
returns
102
quality
111
+44