business logo of Anne Fontaine
annefontaine.com
luxury, chic, classic, formal womenAge 26-45, 46-60 $$$$
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About the Business

Anne Fontaine is a luxury brand that embodies Parisian elegance, originally celebrated for its white shirts. Now a lifestyle brand, it offers sophisticated ready-to-wear clothing, accessories, handbags, and shoes, showcasing exquisite craftsmanship and timeless style for the modern woman.


annefontaine.com
+1 855-405-6755
France
Founded in 1993
Clothing item from Anne FontaineFashion apparel by Anne FontaineMerchandise from Anne Fontaine clothing lineAnne Fontaine fashion product

Business Highlights

General

Year Founded: 1993
Target Gender: women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $15
Free Shipping: sometimes
Free Shipping Detail: for orders over $500

Returns

Return Policy: not free
Return Instructions: must be new, unused merchandise.
Return Cost: $10 shipping fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: luxury, chic, classic, formal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-405-6755
Support Email: concierge@annefontaine.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Klarna

How would you rate Anne Fontaine?
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Reviews Summary

Anne Fontaine has a rating of 3.2 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anne Fontaine most frequently mention customer service, shopping experience and perfect outfit. Anne Fontaine ranks 265th among Clothing sites.

service
58
value
58
shipping
54
returns
46
quality
56
New York
1 review
0 helpful votes
Follow Dakota L.
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I had the worst experience at this store. As a woman of color. I felt awfully uncomfortable with the poor attitude of their staff. I'll never return to Anthropologie and will encourage others like me to avoid it as well. These individuals need to adopt a new approach if they want this business to thrive.

Date of experience: March 2, 2025
Philippines
1 review
1 helpful vote
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I was excited to shop here, but the experience was disappointing. The store associates were dismissive and unhelpful, making me feel like I was bothering them just by asking questions. The clothing was overpriced for the quality, and the return policy was unnecessary restrictive. I expected a high-end shopping experience, but it felt like I was dealing with a disorganized and unprofessional operation.

Date of experience: February 3, 2025
New York
1 review
1 helpful vote
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Employees have no voice here at Anne Fontaine USA. Our managers would never listen to us, and they wouldn't act on problems quickly. They don't even believe us when we raise concerns and complaints about problems in the workplace. A leadershio that doesn't listen is an ineffective one.

Date of experience: January 13, 2025
New Jersey
1 review
1 helpful vote
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STAY AWAY from the narcissistic leaders of Anne Fontaine USA! The upper management here is comprised of some of th most problematic managers I've ever met. They're mostly awful bullies who are condescneding and act like jerks toward employees. They are very disrespectful and ill-mannered toward the people who work for them.

Date of experience: November 10, 2024
Philippines
1 review
1 helpful vote
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Poor customer service and misleading receipt refund policy. They didn't allow me to return an item. This is a completely BOGUS! Now I am stuck with a blouse I cannot wear. I will not be returning to this establishment. There are so many options for customers these days that poor customer service and misleading refund policy should not be tolerated.

Date of experience: October 11, 2024
Illinois
1 review
0 helpful votes
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The leadership of Anne Fontaine USA is absolutely horrible. None of the managers here managed to have any positive impact on my experience of being a part of this company. The managers do not care about the employees, and they don't care enough to put in any more effort than the absolute bare minimum.

Date of experience: September 5, 2024
New York
1 review
1 helpful vote
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The products they sell are awfully expensive. They sell everything by telling customers it's unique, but it's all fake. They lie blatantly to customers. Please beware and don't waste your money. I regret wasting my time and money. It was horrible experience.

Date of experience: August 17, 2024
New York
1 review
0 helpful votes
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The management of Anne Fontaine is too problematic. The managers do not listen to what the employees are saying, so they keep making the same mistakes over and over again. They don't seem to care about the well-being of the employees nor their opinions. I'm surprised this kind of leadership still manages to keep the company together.

Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
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My favorite store
June 25, 2024

Anne Fontaine's clothing line is truly exceptional, offering timeless elegance and impeccable quality. I recently purchased a stunning white blouse, and the craftsmanship is evident in every detail, from the delicate lace to the perfect fit. The shopping experience was seamless, and the customer service team was incredibly helpful and attentive. Anne Fontaine has undoubtedly become my go-to brand for sophisticated and stylish wardrobe pieces.

Date of experience: June 25, 2024
New York
1 review
2 helpful votes
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Timeless pieces
June 10, 2024

Anne Fontaine offers exquisite and timeless fashion pieces that never fail to impress. From elegant blouses to sophisticated dresses, their designs exude both style and quality craftsmanship. The impeccable customer service further enhances the shopping experience, making Anne Fontaine my preferred destination for chic and sophisticated attire.

Date of experience: June 9, 2024