APMEX

Coins are lower quality than described. If you order BU you will get AU at best and the AU listings are barley "fine". Customer service is awful and the shipping department clearly does not care if your merchandise arrives in good condition. Several Morgan dollars were damaged in shipping due to not being properly packed.

I purchased silver along with 1/10 oz random mint gold. Gold dented/bent red spots and gouged! 3 red spots on panda side and 7 more on reverse. Pictures aren't the best at showing them due to golds luster. They have no claim of coin being CULL quality but that's what I received. Paid $250 for a $190 coin. And my review of the product in the app never populated so they still have a 100% 5 star review going. Likewise their return for damaged items has non refundable shipping and a "restocking" fee if $50 or 10% (whatever is more).

I cancelled an order shortly after making the order. They took the money from my banking account anyway, took several days to process the cancellation, charged me the drop in gold price that happened while they took their sweet time processing my cancellation, and added a fee on top of that. 70+ dollars lost. The silver lining is that this event led me to seek other suppliers and I've realized that pretty much everybody else has better prices!

Had the misfortune of having to deal with Tiffany and Joel today. Had to cancel 3 pending orders because Joel didn't trust the shipping address that they had sent an order to before. Now won't refund my money for 60 days. Take a fool's advice and don't deal with these people, I never will again.

I'm a beginner investor and use apmex as a form of savings otherwise I'd never save a dime! I have no discipline for saving and apmex ships extremely fast, never had an issue in any part of the transactions, I've been able to? Amass a fairly decent nest egg that I otherwise would never had done so for that I'm thankful to apmex.

Saw what I wanted on their easy to use and clear website for a total coming to around $3K as a first time customer. Ordered it on-line Monday morning, paid with credit card, paid for 2-day delivery, arrived Thursday afternoon in the Rockies. Exactly what I ordered. All good here.

APMEX Company did a recurring charge for nearly $3700 per day for 4 days running. Nearly 15K went out of my account, When I called to stop all the charges. They told me it would be 3-5 business days and then another 3 to go back to the bank it's been nearly a month. I called twice since then and they gave me the run around until I spoke to a supervisor and he said that because it was electronic funds it would take 60 days as a mandatory hold. Completely ridiculous,I should have just taken the gold. A pompous, arrogant agent in accounting was of no help explaining that they have ALOT of people buying $3600 of gold on a recurring charge daily. DAILY. That's $108,000 a month, nearly 1.3 million in a year. I find that hard to believe on a recurring daily charge. So now they kept my money and didn't send the gold. BEWARE of this shameful operation.

Apmex I have been dealing with you for over 17 years I can no longer afford to buy your product your minimum purchase price is beyond my fixed income level thank you for your service through the years.

Canceled three orders by credit card for no reason. First, they told me it was the bank (credit card issuer); the bank confirmed it was not them. Then APMEX told me it was because my billing address for the credit card was wrong and they would fix that. Finally they told me (third call to customer service) that I had to establish a history of paying by other methods such as wire before they would accept my credit card. This is the only vendor I have ever had a problem with; perfect credit and long history with credit card use. Avoid APMEX and find someone who appreciates your business.