Aqua Science

The site was easy to use. The technical assistance was readily available and completely knowledgeable about the product. Shipping was free and fast. The tank arrived early and in showroom condition. They even delivered it to a location that was 200 feet from where the truck could park, in a sheltered location.
My only wish is that they sold more items. For what they sell, they are the best.

Aquascience had good service at one point but they are too busy for the customers now. Contacting them is always a pain. We had issues that needed to be addressed. Tech was supposed to follow up with an estimate after a visit:… he did not and we are supposed to have work done next month. I have no idea what work or if that is still happening because no one has contacted me or returned my messages. Please explore other options if you have them. You will not get service here.

We called on a Monday, ordered same day with help from an agent, it was here Wednesday and works flawlessly. Much cheaper than going through our local well company. We will absolutely be back and couldn't be happier with this company

My ordering process was simple and efficient. I ordered on Friday evening and received by Wednesday afternoon. This includes coordinating with the freight company. Their price was also the best I could find even before the shipping was included for free.

Purchase was easy and Aqua Science had what we needed when we needed it. Bit on the pricey side but what we needed was a little bit unique and we didn't want to buy a whole case.

Last time I ordered soda ash from another company, it arrived in what was a paper bag inside a cardboard box and it had ripped so the product was everywhere and coming out of the box. Aqua Science shipped it in a sealed plastic bucket. No issues and great for storage. The price was excellent and included shipping.

I was looking for a very specific part for my pressure tank for my well. They had EXACTLY what I needed; Amazon didn't even have the right part. They got it to me in a very short amount of time. I will definitely be using this company again.

I found aqua science while trying to find a better price on an expensive item. They were about 200 dollars less than Amazon for the exact same product so I was suspicious maybe it wouldn't be quite the same decent experience I usually have with Amazon. Must say I'm pleasantly surprised. Products arrived in good condition, better packaged, better communication throughout, and overall excellent experience. I'm going to buy one more to keep on the shelf as a spare.

Kept dropping parts off the list I wanted to order and every time I tried to fix it it added another pump but dropped other parts…. At least I got the most important part and the rest I can source locally.

Caught an address error in the order, contacted me immediately and resolved. The order came on time in perfect condition and was everything i needed!
Thanks to them my swap of pressure tank and related equipment took less than 2 hours.