Beware of purchasing any books from Audiobooks.com. I was scammed into a 'subscription' and have been trying to cancel the monthly charge for 2 months with no luck. I will have to dispute this charge as fraudulent to get it to stop.
I suspended ny account fir 3 months but the promised email before restarting was not received and on joining i failed to find the "free" offers promised at the start; i believe it was made difficult to trick me into missing out; So I quit and re-logged in under another name and still could not see what i had missed; so yes poorly laid out at best or deliberately tricky at worst!
How did these people manage to take a payment from my credit card number? I bought nothing. They say they don't give refunds. That is theft - pure and simple. I wish they would contact me by email -- the poor 'customer' (victim) cannot even email them!
Sean Walsh
*******@gmail.com
DO NOT TRUST THIS COMPANY. They advertise a free 30 day trial. They state that if you cancel within 30 days then there will be no charge to your credit card. If you choose to continue then your card will be charged $14.95 thirty days later. WELL THAT IS A LIE. I signed up at 9pm last night. I checked my credit card right after signing up and everything seemed legit. Well, low and behold, this sneaky company waits a few hours before charging your account just in case you check your credit card right after signing up. They charged my card at midnight. Well I don't do business with sneaky customers and cancelled my account, then called their customer service. The rep. Said they "pre-authorize" the amount. Come on folks, most companies send through a $1 authorization to make sure the card is good. This company snatches your money for thirty days and then will refund it if you cancel after their free trial. Save yourself from these con artists.
They say that when you get the free trial, you get all this good stuff, but you don't. They automatically tried charging my account when i signed up, and none of the audiobooks or anything showed up. When i go to cancel my membership, there is no way to do it, so you have to contact them. Total scam.
I tried to sign up with audiobooks.com and it would not work. I could load a book it was supposed to be a free trial. I assumed it didn't go through because it would not load. Just found out they have been charging me $16 a month for a service never used. Customer service must hear this a lot but would do nothing for me. Don't use this service it doesn't work and they get your information for free trial and charge you.
I signed up for the free trial and they took $14 out of my account instantly! I don't even like the app and I'm out of $14! Audible is so much better And they are honest and You get your free 30 day trial.
I signed up for the Audiobooks.com free 30day trial and their terms of service specifically says they will not charge my card anything until the day after the 30 day free trial ENDS. But not trusting online companies I left just s few bucks on my card so they could verify my card was legit but not charge me the 14.95 in case they thought they were entitled too, and sure enough... The moment I signed up and hit submit after putting in my info and cc info to start my FREE trial, they tried charging me the 14.95 subscription fee right away. And can see it does this to everyone and then instead of giving people their MONEY back (so I've read), they give them a sort of "store credit" and put the money in your audio books account to use towards a book! So they are getting the money either way for what's suppose to be a free trial. Ya all suck!
"Free Trial" COSTS YOU $14.95; Impossible to Cancel - 3 months@$14.95! SCAM COMPANY!
I clicked a link to listen to an Audio Book, but even though I signed up for the Free Trial, I was charged immediately through my account. I tried to contact them via any means, and sent them an email, which was never responded to.
1. I keep being charged every month even though I asked to cancel
2. I cannot access my account. I signed up through Apple and now when I try to log in it says invalid, no way to recover password or account
3. No access whatsoever to my billing information, ANYWHERE.
This is a SCAM!
I just wanted to see if I would listen to audio books as I exercised. I did not want to use Amazon. So I subscribe and want one and only one book but I find out I can't get it. I don't want any of their book offers. I don't want to waste my time.
Answer: Hi, please email customerservice@audiobooks.com or call 1-855-876-6195 and they can help you.
Answer: Hi, please email customerservice@audiobooks.com or call 1-855-876-6195 and they can help you.
Audiobooks has a rating of 1.6 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Audiobooks most frequently mention free trial, customer service and credit card. Audiobooks ranks 74th among Audio Books sites.