Bank of America

I have been trying, without success, to send by ACH to another account of mine. The ACH recipient list for that account disappeared, and was removed by BofA since my last successful transfer last month. So, I attempted to create a new recipient and received an error message to call BofA customer service. I was on the phone for 6 hours, 30 minutes, and no one at BofA could tell me how to successfully create a new recipient. Since BofA website told me to call BofA I mistakenly thought BofA would know how to restore this capability. I spoke to eight different people, supervisors and managers. No one could help. So, I have no way to transfer my funds as I wish to do. I have documented everything, names, dates, times, screen captures, etc. so the California Attorney General's office can take over, because BofA refuses to do anything further to permit me to transfer my funds. Shame on BofA, to freeze my ACH transfer capability!

The worst bank ever seen. Be careful of their ATM machine i did put a deposit yesterday in their machine and it took the money and it did not account them in my account and i did went to their bank office to explain what happened and the agent told me i need to fill up a claim and you have to wait around 10 business day to check if they can credited or no and it may take up to 45 days the claim and the the agent mention that they have this problem many time with the same ATm machine in 42nd street.

STAY AWAY. I was frauded by a company online that I gave my BofA debit card too. After I noticed the fraud, I filed a complaint showing that this was a rampant fraud, backed it up by the company who I thought I was paying stating it was a fraud scheme. BofA still denied my claim to have the money refunded to me because they said I gave them my CC info. I will be finding a new bank.

Bank of America customer service is pathetic! To get an actual customer service representative on the phone, you have to wait a minimum of 1/2 an hour before you get one that is incompetent. The bank relies heavily on computer support and absolutely fails to address unique problems. DO NOT BANK WITH BANK OF AMERICA!

I waited 42 minuets to speak to someone before i hung up without talking to anyone. This is the worst bank I've ever had to deal with.

I strongly caution against engaging with Bank of America, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Review for Bank of America:

I have been a loyal Bank of America customer for over 10 years, consistently making payments on time. Recently, while traveling abroad, I missed a payment of around $10 because I didn't have regular access to my online account. To my shock, BofA closed my credit line without any prior notice via email.

I discovered this only when I tried to purchase a ticket. Despite attempting to resolve the issue through the mobile app and calling international support, I received no assistance. The customer service was unhelpful and informed me that they could not reopen my credit line.

To make matters worse, I am currently under a medical situation and desperately need access to my credit card, which is now closed. This experience has left me extremely disappointed and frustrated with BofA's lack of support and communication.

I am so tired of your branch on Beach st. In Fort Worth, TX. I am a business and personal account holder. Every single time I have to go in which I try to avoid at all costs I wait forever to process a simple deposit. Why? Because I have to wait behind all non-customers cashing checks. One day I was even told the commercial teller line is closed as I was the next customer. Today, the new check scanners either don't work or the employees don't know how to operate them. So, again, I waited for the poor teller to try the scanner at least 10 times while I (guess) waited. There are seemingly dozens of people working the bank but when there is a line waiting for tellers no one EVER steps in to assist. It has become clear to me that this is just standard operating procedure for the entire organization so I will be making the decision to move all of my accounts. 4 in total, 2 of which are quite sizable. Good riddance and good luck to you when you treat customers as a burden.

I have had a business account with BOA for over 40 years. Someone got my account number and charged fraudulent charges on it. They eliminated the charges the first few months and issued me a new account number but new fraudulent charges (same vendor) appeared the next month. This whole scenario repeated itself for 5 months (5 new cards with new account numbers and 5 new sets of fraudulent charges that they ruled Fraudulent) finally they admitted that they could not protect me from Visa who was giving the vendor my new account number each time. The, they determined that the charges (formerly ruled Fraudulent) were legitimate because I had an established relationship with the vendor and demanded payment. They are so incompetent they are actually toxic!