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Battery ClerkReviews 3,915

4.3
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Battery Clerk Reviews Summary

Battery Clerk has a rating of 4.3 stars from 3,915 reviews, indicating that most customers are generally satisfied with their purchases. Battery Clerk ranks 2nd among Batteries sites.

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13,444 reviews
Massachusetts
1 review
0 helpful votes
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They promptly processed my refund request for a replacement battery by Zeus.

Rosie in customer support is excellent.

I expect a full refund soon

Date of experience: July 9, 2024
Maine
1 review
0 helpful votes
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Great service
February 29, 2024

Ordered some sealed batteries for the first time from Batteryclerk. Arrived on time but one was cracked. I let customer service know and they had a replacement coming in 2 days, no hassle. Great to have such great service e and competitive prices.

Date of experience: February 28, 2024
Georgia
1 review
0 helpful votes
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Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Date of experience: February 7, 2024
Tennessee
1 review
0 helpful votes
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1972 Honda cb500 battery
January 18, 2024

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Date of experience: January 18, 2024
North Carolina
1 review
0 helpful votes
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Great service
January 4, 2024

Purchased a battery for my 09 HD Streetglide, best price I could find compared to others. Very fast shipping, received in 2-3 days after placing order. Definitely would recommend and will use again if needed.

Date of experience: January 4, 2024
Florida
1 review
0 helpful votes
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Quick ship
December 30, 2023

Ordered on 12-13-2023 and arrived on 12-15-2023. Quick to ship and priced to compete. Will order again

Date of experience: December 29, 2023
Texas
1 review
0 helpful votes
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Perfect fit
December 24, 2023

The battery was a perfect fit and worked very well. I was very satisfied with how promptly I received it.

Date of experience: December 22, 2023
Arkansas
1 review
0 helpful votes
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Wrong size battery
December 11, 2023

I bought this battery because it said it was an exact replacement for 1996 zr580 efi, but it was too big for my battery tray. I have to fab my own battery tray...

Date of experience: December 11, 2023
Canada
1 review
0 helpful votes
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Avoid this company
August 22, 2023

Difficult and frustrating customer service. I bought defective batteries from them, and it's impossible to get a happy result. AVOID

Date of experience: August 22, 2023
Mississippi
1 review
0 helpful votes
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Placed an order with battery clerk June 13 now July 7 no order has arrived gave them 1 star low as you can go I do not advise doing business with them if you are in a hurry.

Date of experience: July 7, 2023
Ohio
1 review
0 helpful votes
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Wrong battery
April 19, 2023

Joke company, received the wrong battery and still here 3 days later waiting on the "warehouse " to make a decision on what to do. How about you send me the correct battery!

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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I continue to use Battery Clerk for the reasons stated above. Their prices are as good or better than everyone else, including the big box store websites (and about 1/2 the price of the auto parts stores). If you have a question the people working there are friendly, helpful, and quick to respond (by email) or, as I recall from previous times, available on the phone. Lastly, they ship right away, and their two day shipping is done at a fair price.

Date of experience: April 18, 2023
Georgia
1 review
0 helpful votes
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Poor customer service
February 14, 2023

The order was LOST in shipping. I was told it would be replaced. I was supposed to receive it Jan 31, but as of Feb 14, the order has still not been shipped. No one can tell me when I should expect it. Great way to win over repeat customers.

Date of experience: February 14, 2023
Maryland
1 review
0 helpful votes
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Great service
January 6, 2023

Site was easy to navigate and order

Tracking the order was awesome

Much better than anything Amazon can offer!

Date of experience: January 6, 2023
Michigan
1 review
0 helpful votes
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Battery replacement
December 30, 2022

Web site was easy to follow, easy to order and shipping was right on track of receiving. Would recommend this site for your battery needs

Date of experience: December 28, 2022
Washington
1 review
1 helpful vote
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Good battery
December 10, 2022

My battery arrived in good condition and was just what I ordered. It was packaged well and arrived quickly. Thanks guys!

Date of experience: December 10, 2022
New York
4 reviews
0 helpful votes
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I ordered a battery for my laptop. It had been 6 days and it has still not been sent out. I decided to cancel the order that has not yet shipped. I was told I would have to pay a 15% restocking fee on an item that has yet to be pulled from the stock. The definition of a restocking fee is a fee charged to a customer when merchandise is returned for a refund. You cannot charge restocking for something that has not been removed from the stock yet. The customer service told me the maximum time before shipping in 7 business days and I should read the website. I went to the website and looked under shipping. Nowhere under shipping does it say there is a max of 7 days before shipping. Even if it did say that, the idea that they will charge me a restocking fee for something that has not even shipped yet is ridiculous. I told them just to ship it, because at least then I'll get something for my money as opposed to them just stealing money from me for something they have literally not even pulled to send yet. They emailed back and said they already canceled it, and it would be hard to restart the order, so obviously it had not left their 3rd party supplier yet. I also have yet to see any refund partial or otherwise on paypal. I said OK, please send me a receipt for the 15% you're are charging so I can use it for BBB and reviews. I got radio silence and they went and changed their webpage. It used to say full refund on any cancellation or return under the heading Returns and Cancellations and then further down the screen under terms it talked about a 15% restocking fee. They took out the wording full refund after my email exchange. So crooked. As of right now, I'm still out the full amount and have nothing to show for it. I've now moved onto PayPal to try to fix it. Do not buy from them. I have never seen such crap customer service. I can't even imagine how much they would charge if you ever tried to send something back.

Date of experience: December 9, 2022
Kansas
1 review
0 helpful votes
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Batteries
November 22, 2022

I can not give a fair review yet as we have not used them. I know they came really quickly but I thought the shipping was a little high.

Date of experience: November 22, 2022
Florida
1 review
0 helpful votes
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The right choice
November 9, 2022

The " Big Crank " battery that I ordered for my Harley FLHTCU 2012 was perfect fit and CCA for my bike. The size was perfect, and it was fully charged when I got it. The warranty exceeds some name brand batteries also. Recommend this option when buying a replacement for any of my vehicles. Check out the specs on your present battery and compair - you will be surprised.

Date of experience: November 7, 2022
Tennessee
1 review
0 helpful votes
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There I was, needing batteries and not knowing where to turn to for my low voltage life.
Enter: Battery Clerk to cure my battery blues.

When there was one set of footprints, it was when you illuminated them with your mighty, yet affordable, charge.

Thank you, Battery Clerk!

Date of experience: October 19, 2022

About the Business

Shop Online With BatteryClerk For Your Wholesale Batteries and Replacements. Browse Our Huge Range Of Low Cost Batteries For Your Home Or Business.


batteryclerk.com
Founded in 2010