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BikeBerry

How would you rate BikeBerry?
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Washington
1 review
0 helpful votes
Follow Nauman g.
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I've loved everything I've ever bought from bikeberry. But they're seriously lacking in the shipping department. I've chosen 1 day shipping for most things I order from them and it doesn't even get sent out till days later.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Bike berry is great
April 3, 2025

I had a part get messed up in shipping and they sent me that part for free I think that they are great

Date of experience: April 2, 2025
Oregon
1 review
0 helpful votes
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Seattle SS Dream
May 31, 2024

This bike is lighter and easier to ride than I expected. It's BIG. Those fat tires make for an awesome ride. The shift index was way off, so took it to a local shop to have them fix that. It's a pretty neat bike. People think it's custom.

Date of experience: May 31, 2024
Washington
1 review
0 helpful votes
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Everything is broken; frame is damaged, brakes hardly work, front rotor is to small for the caliber, kickstand is flimsy, missing parts, the banana seat slips on the frame even though i have tightened it to the point of stripping a bolt(scratched up my brand new paint), and the paint is more like a primer, and when I asked for help they sent me a email they never answered, and when I called they directed me to talk to a chat bot. I honestly think the people on youtube get different bikes than the costumer. Its either that or you have to join a bike club to get accurate information to have a reliable build. Honestly it feels like they tossed be a bunch of parts with no instructions and left me in the dark; in a attempt to extort more money out of me by forcing me to also pay their club members at the bike shop. Its like playing a video game where things keep breakin in order to keep you playing(spending). And for the record I didnt pay to play a game.

Date of experience: July 20, 2024
Washington
1 review
0 helpful votes
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Awesome service
December 10, 2023

I have ordered an engine kit from Bike berry in the past and since then if I've had any questions or concerns about anything or needed a part replaced Alvin Seville has always been a great help, keep up the good work and the effort to always produce us with quality parts and help when needed.Thanks for your time and knowledge.
Signed, A happy customer

Date of experience: December 9, 2023
California
1 review
0 helpful votes
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Babe review
January 1, 2024

I've been running the bbr stage 4 80cc engine now for about almost 3 years! And I've only ever had to replace the clutch camshaft once and only replaced the spark plug once and one new chain an one sprocket ever the whole time that is great but recently my bike doesn't run right now because it has no spark so I bought a new stater magneto from you guys hopefully that fixes it. Other than that, I love the thing it ran great.

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Date of experience: December 31, 2023
Italy
2 reviews
0 helpful votes
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Great shop!
May 17, 2023

I recently purchased a bike kit from BikeBerry and I'm so pleased with the results! The kit was easy to assemble and the instructions were very clear. The bike runs great and I'm so happy with the quality of the parts. I would definitely recommend BikeBerry to anyone looking for a motorized bike kit!

Date of experience: May 17, 2023
Missouri
1 review
0 helpful votes
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Son,s new motor kit
February 25, 2024

My son had a walmart motor,for his bicycle. He only had it 2 weeks and it blew up,so he went to your web page and saw your motor kits and was very impressed so mom bought for him it looks to be high quality

Date of experience: February 25, 2024
Wisconsin
1 review
0 helpful votes
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Do not order anything from these people
March 7, 2024

After my original purchase I was happy but after receiving the bike and accessories I am far but happy. After I made my purchase I realized that the 26-in bike that I ordered was only 19 in so I tried to cancel it they refused to even though they didn't ship it yet and now I know why they charge a 15% restocking fee plus make you pay for the shipping and they only give you in store credit do not order anything from this company they are full of s*** not to mention what they did send me was full of rust dents and just an inferior product

Date of experience: March 7, 2024
Customer Service C. BikeBerry Rep
12 months ago

Thank you for your feedback. We sincerely apologize for the issue you experienced.

Our support team is committed to providing you with the best possible service. Communicating directly with our expert support team through email and contacting us is much appreciated.

Providing excellent support and satisfaction with our product and services is our top priority.

We understand that this was inconvenient, and we want to work with you to make things right. Please let us know how we can assist you in the future.

Kind regards,
Bikeberry Support Team

Florida
1 review
0 helpful votes
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Talk to EARL!
February 29, 2024

I was shopping on bikeberry.com and put the items in my cart that I wanted. Before I checked out, I had a question so I sent an email to customer service. EARL, with Bikeberry responded quickly and was patient with me. I am going back to my cart and placing order, thanks to EARL I feel confident placing my order.

Date of experience: February 28, 2024

Overview

BikeBerry has a rating of 3.3 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. BikeBerry ranks 9th among Bicycle sites.

service
63
value
60
shipping
59
returns
42
quality
57
+71