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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Overall a great experience! I came back for the 2nd time in a week... I only had an issue with one of the items(tongue ring bar)being unable to unscrew it at the bottom ball or the top decorative piece. But great communication from Body Candy throughout the shipping progression.
They offered a great "come back and shop" discount.
Company seems to put forth effort into thanking the customer and customer feedback
I only remember struggling to find proper safe jewelry; a lot of what was available the last time I placed was cheap and I couldn't wear most of it so I only ordered for my sister. Now there are many safe options for me!
Only one time has a wrong item been sent. They immediately sent out the correct item and told me to go ahead and keep the wrong one.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
As always, I love doing business with BodyCandy! They are friendly people that are always willing to help you out with anything you need.
Body Candy has the nicest, most helpful staff ever. They are always ready & willing to help with whatever questions you may have. From gauge to mm, they explain it all. Not to mention, the beautiful jewelry for almost any piercings you have.
I have bought quite a few times and always fast shipping. They always have a lot of different holiday themed stuff that I love.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
I did not receive the plain surgical steel hoop I really wanted because it was out of stock with no restock date. The color hoop I ordered fell apart after a few days.
Great experience, quick delivery. It was hard to choose there were so many cite things that I wanted but in all a great experience.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
Very hard to choose everything looks so great!
Great service! Shipped faster than I expected. Good quality septum jewelry. bodycandy.com is my go to for all my piercing jewelry
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I contacted customer support and they were very rude and unhelpful. It took 2 weeks for them to transfer me over to someone kinder and actually willing to help. What a waste of time and money.
We saw your review and are sorry to hear about your experience. Please email our support team at sales@bodycandy.com, and we’ll work quickly to make things right.
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I had no issues with ordering my nose ring and it shipped/arrived really quickly. I used to order belly button rings all the time years ago but it's been awhile, so it's good to see that the quality and experience hasn't changed.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
The price, the categories, the search options and the sales…. What more could a customer ask for? On top of that, there are the loyalty perks. I love having points to turn in to save a bit on a future purchase. I love Body Candy.
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
Very nice. But I ordered the exact same item in 7mm. As well as this one (8mm) And it's a noticeable difference in colour and shine.
I know I'm not crazy. Because about 7-8 people noticed as well.
So I wish I got two of the 7mm as it shines way nicer and the gold colour is much better.
If I got two 8mm, it's a very very nice piece, and I wouldn't have noticed anything. So don't be skeptics about ordering this item.
But the 7mm and 8mm side by side are clearly noticeable.
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
The type of jewelry offered is much better than other sites I found. The discounts are great. So I will be making it my sole jewelry stop for those reasons alone
I have ordered from this company several times and my order always arrives quickly and in perfect condition. They always have great deals that are within my price range and I will continue to shop with them in the future.
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
Order from here all the time. Best quality jewelry from belly button, daith, nipple and ear jewelry. Great selection and great deals through out the year. Highly recommend
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Overall it was a horrible experience. Have shopped with you before and it was great but this time was the exact opposite. No help. Will not be shopping in the future.
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at sales@bodycandy.com, and we’ll make sure your concern is addressed promptly.
I'm not happy with the return policy. I would expect to be able to return the item(s) that did not fit or that were with flaw. It is my understanding that there is no policy for returns. Only for exchanges.
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at sales@bodycandy.com for assistance. Thank you!
Good prices (50% off promo), selection & free shipping.
I'm so disappointed with my order. This is my first order with body candy and not a single one of my items worked out for me. From too big to too small to breaking in my mouth to not being able to even use it. Just feels like a waste of money to me and I'm disappointed with it all.
We saw your review and are sorry to hear about your experience. Please email our support team at sales@bodycandy.com, and we’ll work quickly to make things right.
It's been two weeks and my package just arrived back to the shipping facility because the package had insufficient information. Very sad I have to wait even longer now for my items
We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.
Please reach out to our customer service team at sales@bodycandy.com
So we can personally assist you and help resolve the issue as quickly as possible.
Thank you for giving us the chance to make it up to you.
I enjoy shopping with BodyCandy. It's always easy to find what I'm looking for, check out & if I need any help with shipping, customer service is on top of it.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!