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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I only get my jewelry from BodyCandy. I trust their quality, speed of order processing and shipping, good customer service, fair pricing, and the many, many options I have to choose from. Never had a bad experience!
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
Ordering was easy, as always, and the shipping updates made me feel comfortable in knowing where my order was and when I should expect to see it!
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
Only downside was I didn't receive one item that was on clearance. I lost the paper voucher they gave me with the store credit though :(
BodyCandy was easy to shop and select items I was interested in, but I wish they had more "real" pictures of their items though. Like people actually wearing the actual jewelery with the measurements of each piece the model is wearing. (Like a real picture of a model wearing a 7mm nose hoop.) Not just an enhanced photo of the jewelry on a mannequin, or placed on a stock photo.
Most photos seem enhanced or not a good representation of how they actually look in person. I get that it's marketing, but it when I received my items the size difference from what I had in mind was so much smaller. (Yes, I read and understood the measurements, but they look so much tinier than the measurements and photos suggested.)
Shipping took about 2 weeks, and there was no tracking, but it was free and everything arrived safely.
I do like that they follow up to be sure you received your package.
The jewelry itself seems to be a very good quality. My body does not react to the metal which is nice, and the rhinestones seem to be pretty secure.
Seems like a good legit company to buy jewelry from, just make sure you understand what size your getting and how that size actually looks on a real human.
Great items, everything fit nicely and website was easy to navigate. Only thing I wish more items had a realistic image of the item on a model.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
Emailed about an exchange of product. I got instructions and sent it back, but have not the the new item and customer service will not reply to my emails!
We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.
Please reach out to our customer service team at sales@bodycandy.com
So we can personally assist you and help resolve the issue as quickly as possible.
Thank you for giving us the chance to make it up to you.
Ever since I got my nose pierced, I've gotten all of my nose studs and rings from here. I definitely like the ones that clamp they have some really unique designs and a lot of them are really fun. Just remember to keep your nose shape in mind.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
Ordering was easy and they arrived quickly. Quality is good so far and I love the sizing options. I'll be returning for sure for my jewelry.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
The tracking system for your shipment is nonexistent. I would like to see a tracking number for my product that I've ordered so that I can tell when I'm going to receive it. I placed an order after this one to make up for this small nose ring that I cannot use And I still don't know if it's even been shipped.
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at sales@bodycandy.com, and we’ll make sure your concern is addressed promptly.
I'm thankful for my product but it is not anything like I expected. It's dark and dingy looking. It's probably my first and last thing I'll purchase from this site.
They are super quick with shipping and the pricing is amazing I just wish I would've got what I ordered especially since I called customer service to replace it
Shopping is always good, I like the discounts. You also have cute product. I do wish you had more titanium options with cute themes. I usually have to throw away the stainless bars and move the ends to my own titanium bars. It would also be helpful if all products noted their thread type.
Overall a great experience! I came back for the 2nd time in a week... I only had an issue with one of the items(tongue ring bar)being unable to unscrew it at the bottom ball or the top decorative piece. But great communication from Body Candy throughout the shipping progression.
They offered a great "come back and shop" discount.
Company seems to put forth effort into thanking the customer and customer feedback
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I only remember struggling to find proper safe jewelry; a lot of what was available the last time I placed was cheap and I couldn't wear most of it so I only ordered for my sister. Now there are many safe options for me!
Only one time has a wrong item been sent. They immediately sent out the correct item and told me to go ahead and keep the wrong one.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
As always, I love doing business with BodyCandy! They are friendly people that are always willing to help you out with anything you need.
Body Candy has the nicest, most helpful staff ever. They are always ready & willing to help with whatever questions you may have. From gauge to mm, they explain it all. Not to mention, the beautiful jewelry for almost any piercings you have.
I have bought quite a few times and always fast shipping. They always have a lot of different holiday themed stuff that I love.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
I did not receive the plain surgical steel hoop I really wanted because it was out of stock with no restock date. The color hoop I ordered fell apart after a few days.
Great experience, quick delivery. It was hard to choose there were so many cite things that I wanted but in all a great experience.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
Very hard to choose everything looks so great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.