Book Outlet

Not sure what's going on? I spent 170$ on books from here and shipping took forever for a week it went back and forth from different places in florida until a few days ago said it couldn't be delivered. Have called "customer service number" the first time said they couldn't take calls because their employees were in training? Second time I was "next In que line" but still said sorry they couldn't get to me try again later and hung up on me. If I was next in line why couldn't I just wait? I have send a request for help on email still haven't heard back. This is very disappointing.

I've ordered books from BO a few times now. Sometimes the shipping takes a little longer than I'd like. This particular order was surprisingly fast. For the most part the books arrived in very good condition. One was a little more tattered than I'd like, but considering it's a book outlet, not anymore than I'd expect.

I have received books that were on fair condition and I have reached out to BO. They exchange them with no issues. I sent them pictures and they sent me a new copy in nearly excellent condition.
Customer service is always wonderful when working with BO.

I've ordered form here many times a mever had an issue until recently. While I know this was their problem to begin with. I can't be more than impressed with their rapid responses from customer service. A book I ordered didn't come in and they covered all costs to get it to me, on an order than got free shipping due to a promo. They responded quickly and sorted out the problem to no extra cost to me, also offering a refund. Excellent experience with them. Will continue to order from here.

I normally buy my books from another website but decided to give this site a try since it was $5.99 a book. I just got my order. The books are brand spanking new. I was so utterly shocked and excited. Will definitely buy my books here from now on. Thank you so much for high quality books at a great price.

A little bit of packing material would solve a lot of problems for bookoutlet. The order I received most recently had a lot of damage because the box was too big for the amount of books I ordered. They got tossed around one too many times in transit and without any packing material at all, white a bit of damage ensued. Although not enough, of course, for bookoutlet's return policy to do anything about. Convenient.

Love shopping here for books. These books come in great condition and shipped pretty quickly at a GREAT price. I would say one thing to note if you've never ordered discount/outlet books, that they usually do have a marking(dot in marker)somewhere on the top or bottom. This doesn't bother me as the price makes it worth it and the book is fully readable. I've had multiple orders and each I've been satisfied with all of them.

I ordered a number of books earlier this month. Happy to support a local company rather than Amazon, etc. Prices were equal or better to larger online retailers. Quick free shipping with tracking. Website was easy to use and search for books. Unbeatable selection

Excellent source of quality books. The "Bargain Books" on the site are Brand New Publisher's Overstock at very reasonable prices. Shipping costs are relatively low (a flat rate for multiple books ordered together and free if order totals $35 or more). I ordered 3 1st Edition Hardback copies of books. (See photo.) Very happy with this seller.

I placed my second order at Book Outlet recently and I think that I am a fan. The prices are amazing and while the selection is a bit random, it's not hard to find something cool in most categories. I was focused on cookbooks,. Books about food,. And kids' books and I found some. Great selections. Some books arrived with stickers or price tags from other retail outlets - I just peeled those off. The downside is definitely the shipping time as one week after the shipping label has been created, my second order still has not been dropped off with USPS. I assume that book outlet saves some money by making less frequent drop shipments? I think it's worth it. I was buying gifts well in advance. Don't place an order at Book Outlet that you intend to give as a gift in one. Week or even three! Just enjoy the low prices and be patient!